Canbury Churchill Orchard Berrylands PCN: primary care network practices and patient survey
Canbury Churchill Orchard Berrylands PCN is a primary care network of 3 GP practices with 41,783 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,734 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Canbury Churchill Orchard Berrylands PCN with survey results, the share of patients describing their overall experience as good ranges from 86% at Churchill Medical Centre to 94% at The Orchard Practice, with a median of 87% (England: 77%). 3 are above England and 0 below by more than the survey's margin of error. Canbury Medical Centre has the highest share finding it easy to get through by phone (76%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Orchard Practice | 8,341 | 94% | 74% | Good | 1,491 |
| Canbury Medical Centre | 16,339 | 87% | 76% | Good | 2,129 |
| Churchill Medical Centre | 17,103 | 86% | 58% | Good | 1,580 |
Results for the network as a whole, from 303 responses, against South West London and England.
| Survey question | Canbury Churchill Orchard Berrylands PCN | South West London | England |
|---|---|---|---|
| Overall experience good | 88% | 81% | 77% |
| Easy to contact by phone | 67% | 64% | 57% |
| Easy to contact via the website | 80% | 64% | 58% |
| Easy to contact via the NHS App | 79% | 57% | 54% |
| Reception team helpful | 94% | 87% | 85% |
| Last contact good | 83% | 77% | 73% |
| Wait for appointment about right | 85% | 71% | 69% |
| Listened to well | 92% | 88% | 87% |
| Treated with care and concern | 92% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 95% | 91% | 90% |
There are 1,734 registered patients per full-time-equivalent qualified GP in Canbury Churchill Orchard Berrylands PCN, fewer than England's 2,171 and South West London's 2,060. Practices recorded 417 appointments a month per 1,000 patients (England: 510), 63% of them face to face. 48% of appointments took place on the day they were booked (England: 45%). 15% of registered patients are aged 65 or over (England: 19%).
| Measure | Canbury Churchill Orchard Berrylands PCN | South West London | England |
|---|---|---|---|
| Patients per qualified GP | 1,734 | 2,060 | 2,171 |
| Appointments per 1,000 patients a month | 417 | 434 | 510 |
| Face-to-face appointments | 63% | 58% | 63% |
| Same day as booked | 48% | 46% | 45% |
| Did not attend | 5% | 6% | 4% |
| Patients aged 65 or over | 15% | 14% | 19% |
Relative to England, the register furthest below England's rate at practices in Canbury Churchill Orchard Berrylands PCN is palliative care (0.2% against 0.6%).
| Condition register | Age group | Canbury Churchill Orchard Berrylands PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 11.5% | 15.2% | 4,169 |
| Depression | 18+ yrs | 11.3% | 14.3% | 3,232 |
| Diabetes | 17+ yrs | 5.9% | 7.9% | 1,729 |
| Asthma | 6+ yrs | 4.7% | 6.6% | 1,626 |
| Cancer | All ages | 3.7% | 3.8% | 1,330 |
| Chronic kidney disease | 18+ yrs | 3.0% | 4.6% | 861 |
| Coronary heart disease | All ages | 2.1% | 3.0% | 748 |
| Atrial fibrillation | All ages | 1.8% | 2.2% | 636 |
| COPD | All ages | 1.3% | 1.9% | 478 |
| Stroke and TIA | All ages | 1.3% | 1.9% | 461 |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% | 120 |
| Serious mental illness | All ages | 0.9% | 1.0% | 322 |
| Heart failure | All ages | 0.7% | 1.1% | 241 |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% | 168 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 158 |
| Learning disability | All ages | 0.4% | 0.6% | 127 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 126 |
| Dementia | All ages | 0.3% | 0.8% | 114 |
| Palliative care | All ages | 0.2% | 0.6% | 62 |
- Chessington and Surbiton PCN (5 practices)
- Kingston PCN (3 practices)
- New Malden & Worcester Park PCN (5 practices)
- Surbiton Health Centre PCN (3 practices)
Which practices are in Canbury Churchill Orchard Berrylands PCN?
Canbury Medical Centre, Churchill Medical Centre and The Orchard Practice.
How do patients rate Canbury Churchill Orchard Berrylands PCN?
88% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Canbury Churchill Orchard Berrylands PCN cover?
41,783 registered patients across 3 practices in September 2026.
How many patients per GP does Canbury Churchill Orchard Berrylands PCN have?
1,734 per full-time-equivalent qualified GP, against 2,171 across England.