Brown Clee Medical Centre, Bridgnorth: patient reviews and CQC rating
Brown Clee Medical Centre is a GP practice in Bridgnorth with 3,814 registered patients (September 2026). In the 2026 GP Patient Survey, 100% of its patients described their overall experience as good, above the England figure of 77% (Shropshire, Telford and Wrekin: 77%). The Care Quality Commission rates it Good overall, in a report published in October 2021. It has 1.9 full-time-equivalent qualified GPs, or 2,043 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Brown Clee Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 99%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 94%, against 90% across England. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 1st of the 3 practices in Bridgnorth with 50 or more responses. 99% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (96%). 106 patients answered the survey (response rate 40%).
| Survey question | Brown Clee Medical Centre | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Overall experience good | 100% | 77% | 77% |
| Easy to contact by phone | 99% | 53% | 57% |
| Easy to contact via the website | 94% | 59% | 58% |
| Easy to contact via the NHS App | 96% | 59% | 54% |
| Reception team helpful | 99% | 85% | 85% |
| Last contact good | 99% | 72% | 73% |
| Wait for appointment about right | 91% | 69% | 69% |
| Listened to well | 100% | 88% | 87% |
| Treated with care and concern | 100% | 87% | 86% |
| Confidence and trust in the clinician | 100% | 93% | 93% |
| Needs met | 94% | 90% | 90% |
In the Friends and Family Test for July 2026, 100% of 21 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Brown Clee Medical Centre is Good, published in October 2021. 3 key questions are rated differently: Well-led Requires Improvement, Caring Outstanding and Responsive Outstanding. Its previous overall rating was Requires Improvement (September 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Requires Improvement |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Good |
3,814 patients were registered at Brown Clee Medical Centre in September 2026, down 1.2% on a year earlier (England: down 1.1%).
33% of its patients are aged 65 or over, against 19% across England. With 1.9 full-time-equivalent qualified GPs, there are 2,043 patients per GP, close to the England figure of 2,171 and Shropshire, Telford and Wrekin's 2,191. The practice also has 1.8 nurses and 1.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 2.1 |
| August 2024 | 2.1 | 2.1 |
| August 2025 | 2.1 | 2.1 |
| August 2026 | 1.9 | 1.9 |
From June 2026 to August 2026 the practice recorded 3,091 appointments a month, or 810 per 1,000 registered patients (England: 510). 58% were face to face (England: 63%). 40% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Brown Clee Medical Centre | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 810 | 498 | 510 |
| Face to face | 58% | 63% | 63% |
| Same day as booked | 40% | 48% | 45% |
| More than 28 days after booking | 4% | 4% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.4% against 0.8%), cancer (6.7% against 3.8%) and atrial fibrillation (3.5% against 2.2%). It has a lower share for depression (11.1% against 14.3%). The practice's patients live in areas with an average deprivation score of 20.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.0 years for women and 81.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.7% | 15.2% |
| Depression | 18+ yrs | 11.1% | 14.3% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Diabetes | 17+ yrs | 6.7% | 7.9% |
| Cancer | All ages | 6.7% | 3.8% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| Atrial fibrillation | All ages | 3.5% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Dementia | All ages | 1.4% | 0.8% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Heart failure | All ages | 1.1% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.0% | 74.9% |
Brown Clee Medical Centre, Station Road, Ditton Priors, Bridgnorth, WV16 6SS. Phone: 01746 712672.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| OHP-Much Wenlock and Cressage Medical Practice | 10.8 km | 79% |
| Bridgnorth Medical Practice | 11.1 km | 66% |
| Broseley Medical Practice | 14.0 km | 80% |
| Cleobury Mortimer Medical Centre | 14.8 km | 98% |
| Alveley Medical Practice | 15.7 km | 69% |
- Albrighton Medical Practice (88% overall experience good)
- Alveley Medical Practice (69% overall experience good)
- Bridgnorth Medical Practice (66% overall experience good)
- Broseley Medical Practice (80% overall experience good)
- Cleobury Mortimer Medical Centre (98% overall experience good)
- Ironbridge Medical Practice (68% overall experience good)
- OHP-Much Wenlock and Cressage Medical Practice (79% overall experience good)
How do patients rate Brown Clee Medical Centre?
In the 2026 GP Patient Survey, 100% of patients described their overall experience of Brown Clee Medical Centre as good, above the England figure of 77%. 99% found it easy to get through by phone.
How many patients are registered at Brown Clee Medical Centre?
3,814 patients were registered in September 2026, down 1.2% on a year earlier.
What is Brown Clee Medical Centre's CQC rating?
Good overall, published in October 2021.
How many GPs does Brown Clee Medical Centre have?
1.9 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,043 patients per GP against 2,171 across England.
Are appointments at Brown Clee Medical Centre face to face?
58% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Brown Clee Medical Centre's phone number?
01746 712672.