OHP-Much Wenlock and Cressage Medical Practice, Much Wenlock: patient reviews and CQC rating
OHP-Much Wenlock and Cressage Medical Practice is a GP practice in Much Wenlock with 8,402 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Shropshire, Telford and Wrekin: 77%). The Care Quality Commission rates it Good overall, in a report published in January 2020. It has 4.8 full-time-equivalent qualified GPs, or 1,736 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about OHP-Much Wenlock and Cressage Medical Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 86%, above the England figure of 54%. Its weakest is the share who said the wait for their last appointment was about right: 64%, against 69% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
74% found it easy to get through by phone (England: 57%). The overall experience result is 12 points higher than in 2025 (67%). 97 patients answered the survey (response rate 32%).
| Survey question | OHP-Much Wenlock and Cressage Medical Practice | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Overall experience good | 79% | 77% | 77% |
| Easy to contact by phone | 74% | 53% | 57% |
| Easy to contact via the website | 74% | 59% | 58% |
| Easy to contact via the NHS App | 86% | 59% | 54% |
| Reception team helpful | 81% | 85% | 85% |
| Last contact good | 80% | 72% | 73% |
| Wait for appointment about right | 64% | 69% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 99% | 90% | 90% |
CQC's overall rating for OHP-Much Wenlock and Cressage Medical Practice is Good, published in January 2020. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,402 patients were registered at OHP-Much Wenlock and Cressage Medical Practice in September 2026, down 1.9% on a year earlier (England: down 1.1%).
31% of its patients are aged 65 or over, against 19% across England. With 4.8 full-time-equivalent qualified GPs, there are 1,736 patients per GP, fewer than the England figure of 2,171 and Shropshire, Telford and Wrekin's 2,191. The practice also has 2.0 nurses and 5.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.8 | 7.9 |
| August 2024 | 5.3 | 8.5 |
| August 2025 | 5.1 | 6.6 |
| August 2026 | 4.8 | 5.9 |
From June 2026 to August 2026 the practice recorded 4,714 appointments a month, or 561 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 37% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | OHP-Much Wenlock and Cressage Medical Practice | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 561 | 498 | 510 |
| Face to face | 56% | 63% | 63% |
| Same day as booked | 37% | 48% | 45% |
| More than 28 days after booking | 4% | 4% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (10.1% against 4.6%), osteoporosis (2.3% against 1.2%) and atrial fibrillation (3.7% against 2.2%). It has a lower share for serious mental illness (0.6% against 1.0%). The practice's patients live in areas with an average deprivation score of 17.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.7 years for women and 81.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.6% | 15.2% |
| Depression | 18+ yrs | 17.2% | 14.3% |
| Chronic kidney disease | 18+ yrs | 10.1% | 4.6% |
| Diabetes | 17+ yrs | 7.2% | 7.9% |
| Asthma | 6+ yrs | 6.6% | 6.6% |
| Cancer | All ages | 5.8% | 3.8% |
| Coronary heart disease | All ages | 4.3% | 3.0% |
| Atrial fibrillation | All ages | 3.7% | 2.2% |
| Stroke and TIA | All ages | 3.0% | 1.9% |
| Osteoporosis | 50+ yrs | 2.3% | 1.2% |
| Heart failure | All ages | 1.7% | 1.1% |
| COPD | All ages | 1.5% | 1.9% |
| Dementia | All ages | 1.2% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.8% | 74.9% |
OHP-Much Wenlock and Cressage Medical Practice, Kingsway Lodge, King Street, Much Wenlock, TF13 6BL. Phone: 01952 727365. Website: www.muchwenlockandcressagemp.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Broseley Medical Practice | 5.6 km | 80% |
| Ironbridge Medical Practice | 6.2 km | 68% |
| Woodside Health Centre | 7.9 km | 55% |
| Court Street Medical Practice | 8.9 km | 79% |
| Dawley Medical Practice | 9.9 km | 60% |
- Albrighton Medical Practice (88% overall experience good)
- Alveley Medical Practice (69% overall experience good)
- Bridgnorth Medical Practice (66% overall experience good)
- Broseley Medical Practice (80% overall experience good)
- Brown Clee Medical Centre (100% overall experience good)
- Cleobury Mortimer Medical Centre (98% overall experience good)
- Ironbridge Medical Practice (68% overall experience good)
How do patients rate OHP-Much Wenlock and Cressage Medical Practice?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of OHP-Much Wenlock and Cressage Medical Practice as good, against 77% across England. 74% found it easy to get through by phone.
How many patients are registered at OHP-Much Wenlock and Cressage Medical Practice?
8,402 patients were registered in September 2026, down 1.9% on a year earlier.
What is OHP-Much Wenlock and Cressage Medical Practice's CQC rating?
Good overall, published in January 2020.
How many GPs does OHP-Much Wenlock and Cressage Medical Practice have?
4.8 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,736 patients per GP against 2,171 across England.
Are appointments at OHP-Much Wenlock and Cressage Medical Practice face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is OHP-Much Wenlock and Cressage Medical Practice's phone number?
01952 727365.