Ironbridge Medical Practice, Telford: patient reviews and CQC rating
Ironbridge Medical Practice is a GP practice in Telford with 5,572 registered patients (September 2026). In the 2026 GP Patient Survey, 68% of its patients described their overall experience as good, below the England figure of 77% (Shropshire, Telford and Wrekin: 77%). The Care Quality Commission rates it Good overall, in a report published in December 2018. It has 2.8 full-time-equivalent qualified GPs, or 1,998 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ironbridge Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 61%, against 57% across England. Its weakest is the share who said the wait for their last appointment was about right: 44%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 6th of the 11 practices in Telford with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is 9 points lower than in 2025 (77%). 107 patients answered the survey (response rate 31%).
| Survey question | Ironbridge Medical Practice | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Overall experience good | 68% | 77% | 77% |
| Easy to contact by phone | 61% | 53% | 57% |
| Easy to contact via the website | 37% | 59% | 58% |
| Easy to contact via the NHS App | 50% | 59% | 54% |
| Reception team helpful | 83% | 85% | 85% |
| Last contact good | 57% | 72% | 73% |
| Wait for appointment about right | 44% | 69% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 92% | 90% | 90% |
In the Friends and Family Test for July 2026, 94% of 254 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Ironbridge Medical Practice is Good, published in December 2018. All 5 key questions are rated Good. It held the same rating in the report before (August 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,572 patients were registered at Ironbridge Medical Practice in September 2026, down 0.7% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 2.8 full-time-equivalent qualified GPs, there are 1,998 patients per GP, close to the England figure of 2,171 and Shropshire, Telford and Wrekin's 2,191. The practice also has 1.0 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.9 | 5.0 |
| August 2024 | 2.8 | 4.5 |
| August 2025 | 2.8 | 4.9 |
| August 2026 | 2.8 | 4.7 |
From June 2026 to August 2026 the practice recorded 2,221 appointments a month, or 399 per 1,000 registered patients (England: 510). 48% were face to face (England: 63%). 41% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Ironbridge Medical Practice | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 399 | 498 | 510 |
| Face to face | 48% | 63% | 63% |
| Same day as booked | 41% | 48% | 45% |
| More than 28 days after booking | 0% | 4% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.0% against 0.6%) and depression (17.4% against 14.3%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), osteoporosis (0.4% against 1.2%) and dementia (0.4% against 0.8%). The practice's patients live in areas with an average deprivation score of 19.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.9 years for women and 78.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.4% | 14.3% |
| High blood pressure | All ages | 15.1% | 15.2% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Diabetes | 17+ yrs | 6.5% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| COPD | All ages | 1.0% | 1.9% |
| Learning disability | All ages | 1.0% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.6% | 74.9% |
Ironbridge Medical Practice, Trinity Hall, Dale Road, Coalbrookdale, Telford, TF8 7DT. Phone: 01952 432568. Website: www.ironbridgemedicalpractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Woodside Health Centre | 1.8 km | 55% |
| Broseley Medical Practice | 2.5 km | 80% |
| Court Street Medical Practice | 2.9 km | 79% |
| Dawley Medical Practice | 3.9 km | 60% |
| Stirchley Medical Practice | 4.6 km | 74% |
- Albrighton Medical Practice (88% overall experience good)
- Alveley Medical Practice (69% overall experience good)
- Bridgnorth Medical Practice (66% overall experience good)
- Broseley Medical Practice (80% overall experience good)
- Brown Clee Medical Centre (100% overall experience good)
- Cleobury Mortimer Medical Centre (98% overall experience good)
- OHP-Much Wenlock and Cressage Medical Practice (79% overall experience good)
How do patients rate Ironbridge Medical Practice?
In the 2026 GP Patient Survey, 68% of patients described their overall experience of Ironbridge Medical Practice as good, below the England figure of 77%. 61% found it easy to get through by phone.
How many patients are registered at Ironbridge Medical Practice?
5,572 patients were registered in September 2026, down 0.7% on a year earlier.
What is Ironbridge Medical Practice's CQC rating?
Good overall, published in December 2018.
How many GPs does Ironbridge Medical Practice have?
2.8 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,998 patients per GP against 2,171 across England.
Are appointments at Ironbridge Medical Practice face to face?
48% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ironbridge Medical Practice's phone number?
01952 432568.