Broseley Medical Practice, Broseley: patient reviews and CQC rating
Broseley Medical Practice is a GP practice in Broseley with 4,610 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Shropshire, Telford and Wrekin: 77%). The Care Quality Commission rates it Good overall, in a report published in December 2019. It has 1.4 full-time-equivalent qualified GPs, or 3,213 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Broseley Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 77%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 43%, against 58% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
77% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (83%). 114 patients answered the survey (response rate 37%).
| Survey question | Broseley Medical Practice | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Overall experience good | 80% | 77% | 77% |
| Easy to contact by phone | 77% | 53% | 57% |
| Easy to contact via the website | 43% | 59% | 58% |
| Easy to contact via the NHS App | 59% | 59% | 54% |
| Reception team helpful | 82% | 85% | 85% |
| Last contact good | 72% | 72% | 73% |
| Wait for appointment about right | 77% | 69% | 69% |
| Listened to well | 90% | 88% | 87% |
| Treated with care and concern | 92% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 90% | 90% | 90% |
CQC's overall rating for Broseley Medical Practice is Good, published in December 2019. All 5 key questions are rated Good. It held the same rating in the report before (January 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,610 patients were registered at Broseley Medical Practice in September 2026, down 1.8% on a year earlier (England: down 1.1%).
31% of its patients are aged 65 or over, against 19% across England. With 1.4 full-time-equivalent qualified GPs, there are 3,213 patients per GP, more than the England figure of 2,171 and Shropshire, Telford and Wrekin's 2,191. The practice also has 1.9 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.2 | 2.2 |
| August 2024 | 1.1 | 2.2 |
| August 2025 | 2.0 | 3.9 |
| August 2026 | 1.4 | 2.3 |
From June 2026 to August 2026 the practice recorded 2,408 appointments a month, or 522 per 1,000 registered patients (England: 510). 70% were face to face (England: 63%). 41% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Broseley Medical Practice | Shropshire, Telford and Wrekin | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 522 | 498 | 510 |
| Face to face | 70% | 63% | 63% |
| Same day as booked | 41% | 48% | 45% |
| More than 28 days after booking | 10% | 4% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for stroke or TIA (3.3% against 1.9%), coronary heart disease (4.4% against 3.0%) and atrial fibrillation (3.3% against 2.2%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%) and osteoporosis (0.5% against 1.2%). The practice's patients live in areas with an average deprivation score of 20.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.2 years for women and 80.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.2% | 15.2% |
| Depression | 18+ yrs | 17.0% | 14.3% |
| Diabetes | 17+ yrs | 8.3% | 7.9% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Cancer | All ages | 5.5% | 3.8% |
| Coronary heart disease | All ages | 4.4% | 3.0% |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| Stroke and TIA | All ages | 3.3% | 1.9% |
| COPD | All ages | 2.2% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Dementia | All ages | 0.4% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.0% | 74.9% |
Broseley Medical Practice, Bridgnorth Road,, Broseley, TF12 5EL. Phone: 01952 882854. Website: www.broseleymedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Ironbridge Medical Practice | 2.5 km | 68% |
| Woodside Health Centre | 3.1 km | 55% |
| Court Street Medical Practice | 3.7 km | 79% |
| OHP-Much Wenlock and Cressage Medical Practice | 5.6 km | 79% |
| Stirchley Medical Practice | 5.8 km | 74% |
- Albrighton Medical Practice (88% overall experience good)
- Alveley Medical Practice (69% overall experience good)
- Bridgnorth Medical Practice (66% overall experience good)
- Brown Clee Medical Centre (100% overall experience good)
- Cleobury Mortimer Medical Centre (98% overall experience good)
- Ironbridge Medical Practice (68% overall experience good)
- OHP-Much Wenlock and Cressage Medical Practice (79% overall experience good)
How do patients rate Broseley Medical Practice?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Broseley Medical Practice as good, against 77% across England. 77% found it easy to get through by phone.
How many patients are registered at Broseley Medical Practice?
4,610 patients were registered in September 2026, down 1.8% on a year earlier.
What is Broseley Medical Practice's CQC rating?
Good overall, published in December 2019.
How many GPs does Broseley Medical Practice have?
1.4 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,213 patients per GP against 2,171 across England.
Are appointments at Broseley Medical Practice face to face?
70% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Broseley Medical Practice's phone number?
01952 882854.