Dr A Riaz and Mrs Shabana Riaz, Wolverhampton: patient reviews and CQC rating
Dr A Riaz and Mrs Shabana Riaz is a GP practice in Wolverhampton with 5,016 registered patients (September 2026). In the 2026 GP Patient Survey, 95% of its patients described their overall experience as good, above the England figure of 77% (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Good overall, in a report published in May 2018. It has 2.5 full-time-equivalent qualified GPs, or 2,045 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr A Riaz and Mrs Shabana Riaz
Its best result against England is the share who found it easy to get through to the practice by phone: 89%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 93%, against 90% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 2nd of the 37 practices in Wolverhampton with 50 or more responses. 89% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (93%). 105 patients answered the survey (response rate 27%).
| Survey question | Dr A Riaz and Mrs Shabana Riaz | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 95% | 80% | 77% |
| Easy to contact by phone | 89% | 63% | 57% |
| Easy to contact via the website | 75% | 59% | 58% |
| Easy to contact via the NHS App | 84% | 61% | 54% |
| Reception team helpful | 96% | 86% | 85% |
| Last contact good | 89% | 76% | 73% |
| Wait for appointment about right | 95% | 75% | 69% |
| Listened to well | 97% | 87% | 87% |
| Treated with care and concern | 93% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 93% | 90% | 90% |
In the Friends and Family Test for July 2026, 97% of 503 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr A Riaz and Mrs Shabana Riaz is Good, published in May 2018. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (October 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,016 patients were registered at Dr A Riaz and Mrs Shabana Riaz in September 2026, up 1.2% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 2.5 full-time-equivalent qualified GPs, there are 2,045 patients per GP, close to the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 5.2 |
| August 2024 | 2.5 | 5.4 |
| August 2025 | 2.5 | 4.6 |
| August 2026 | 2.5 | 4.6 |
From June 2026 to August 2026 the practice recorded 1,928 appointments a month, or 384 per 1,000 registered patients (England: 510). 90% were face to face (England: 63%). 49% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Dr A Riaz and Mrs Shabana Riaz | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 384 | 479 | 510 |
| Face to face | 90% | 66% | 63% |
| Same day as booked | 49% | 48% | 45% |
| More than 28 days after booking | 4% | 3% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (20.4% against 14.3%) and diabetes (9.6% against 7.9%). It has a lower share for osteoporosis (0.3% against 1.2%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 21.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.5 years for women and 78.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.4% | 14.3% |
| High blood pressure | All ages | 17.4% | 15.2% |
| Diabetes | 17+ yrs | 9.6% | 7.9% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Cancer | All ages | 4.4% | 3.8% |
| COPD | All ages | 2.5% | 1.9% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Dementia | All ages | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.2% | 74.9% |
Dr A Riaz and Mrs Shabana Riaz, Old Lane, Featherstone, Wolverhampton, WV10 7BS. Phone: 01902 305899. Website: www.featherstone.practiceuk.org.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Essington Medical Centre | 2.7 km | 85% |
| Prestbury Medical Practice | 3.1 km | 69% |
| Keats Grove Surgery | 3.5 km | 60% |
| Ashfield Road Surgery | 3.7 km | 82% |
| Dr Manjit Singh Kainth | 3.8 km | 78% |
- Bilbrook Medical Centre (90% overall experience good)
- Claverley Medical Practice (90% overall experience good)
- Drs Bryan, Hadley, Jones & Chan (76% overall experience good)
- Gravel Hill Surgery (88% overall experience good)
- Lakeside Medical Centre (77% overall experience good)
- Russell House Surgery (84% overall experience good)
- Tamar Medical Centre (95% overall experience good)
How do patients rate Dr A Riaz and Mrs Shabana Riaz?
In the 2026 GP Patient Survey, 95% of patients described their overall experience of Dr A Riaz and Mrs Shabana Riaz as good, above the England figure of 77%. 89% found it easy to get through by phone.
How many patients are registered at Dr A Riaz and Mrs Shabana Riaz?
5,016 patients were registered in September 2026, up 1.2% on a year earlier.
What is Dr A Riaz and Mrs Shabana Riaz's CQC rating?
Good overall, published in May 2018.
How many GPs does Dr A Riaz and Mrs Shabana Riaz have?
2.5 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,045 patients per GP against 2,171 across England.
Are appointments at Dr A Riaz and Mrs Shabana Riaz face to face?
90% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr A Riaz and Mrs Shabana Riaz's phone number?
01902 305899.