Prestbury Medical Practice, Wolverhampton: patient reviews and CQC rating
Prestbury Medical Practice is a GP practice in Wolverhampton with 13,230 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, against 77% across England (Black Country: 74%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 7.5 full-time-equivalent qualified GPs, or 1,769 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Prestbury Medical Practice
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 95%, against 93% across England. Its weakest is the share who found it easy to get through to the practice by phone: 35%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 34th of the 37 practices in Wolverhampton with 50 or more responses. 35% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (59%). 99 patients answered the survey (response rate 24%).
| Survey question | Prestbury Medical Practice | Black Country | England |
|---|---|---|---|
| Overall experience good | 69% | 74% | 77% |
| Easy to contact by phone | 35% | 53% | 57% |
| Easy to contact via the website | 58% | 54% | 58% |
| Easy to contact via the NHS App | 52% | 54% | 54% |
| Reception team helpful | 83% | 81% | 85% |
| Last contact good | 58% | 68% | 73% |
| Wait for appointment about right | 72% | 65% | 69% |
| Listened to well | 86% | 85% | 87% |
| Treated with care and concern | 80% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 83% of 18 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Prestbury Medical Practice is Good, published in August 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,230 patients were registered at Prestbury Medical Practice in September 2026, almost the same as a year earlier.
20% of its patients are aged 65 or over, against 19% across England. With 7.5 full-time-equivalent qualified GPs, there are 1,769 patients per GP, fewer than the England figure of 2,171 and Black Country's 2,193. The practice also has 2.7 nurses and 2.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.5 | 14.3 |
| August 2024 | 6.9 | 14.0 |
| August 2025 | 7.5 | 15.8 |
| August 2026 | 7.5 | 17.0 |
From June 2026 to August 2026 the practice recorded 10,135 appointments a month, or 766 per 1,000 registered patients (England: 510). 43% were face to face (England: 63%). 63% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
29% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Prestbury Medical Practice | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 766 | 561 | 510 |
| Face to face | 43% | 64% | 63% |
| Same day as booked | 63% | 51% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (7.3% against 4.6%), palliative or supportive care needs (0.8% against 0.6%) and osteoporosis (1.7% against 1.2%). The practice's patients live in areas with an average deprivation score of 29.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.1 years for women and 76.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.9% | 15.2% |
| Depression | 18+ yrs | 16.4% | 14.3% |
| Diabetes | 17+ yrs | 10.8% | 7.9% |
| Asthma | 6+ yrs | 7.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.3% | 4.6% |
| Cancer | All ages | 4.1% | 3.8% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| COPD | All ages | 2.5% | 1.9% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Osteoporosis | 50+ yrs | 1.7% | 1.2% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 1.1% | 0.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Palliative care | All ages | 0.8% | 0.6% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.1% | 74.9% |
Prestbury Medical Practice, Broadway, Bushbury, Wolverhampton, WV10 8EA. Phone: 01902 721021. Website: www.prestburymedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Probert Road Surgery | 1.0 km | 91% |
| Fordhouses Medical Centre | 1.0 km | 72% |
| Ashfield Road Surgery | 1.1 km | 82% |
| Poplars Medical Practice | 1.5 km | 88% |
| Keats Grove Surgery | 1.5 km | 60% |
- Ashfield Road Surgery (82% overall experience good)
- Cannock Road Medical Practice (78% overall experience good)
- Keats Grove Surgery (60% overall experience good)
- OHP - MGS Medical Practice (68% overall experience good)
- Woden Road Surgery (78% overall experience good)
- Wolverhampton Doctors Limited (76% overall experience good)
How do patients rate Prestbury Medical Practice?
In the 2026 GP Patient Survey, 69% of patients described their overall experience of Prestbury Medical Practice as good, against 77% across England. 35% found it easy to get through by phone.
How many patients are registered at Prestbury Medical Practice?
13,230 patients were registered in September 2026, down 0.1% on a year earlier.
What is Prestbury Medical Practice's CQC rating?
Good overall, published in August 2016.
How many GPs does Prestbury Medical Practice have?
7.5 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 1,769 patients per GP against 2,171 across England.
Are appointments at Prestbury Medical Practice face to face?
43% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Prestbury Medical Practice's phone number?
01902 721021.