Probert Road Surgery, Wolverhampton: patient reviews and CQC rating
Probert Road Surgery is a GP practice in Wolverhampton with 4,559 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (Black Country: 74%). The Care Quality Commission rates it Good overall, in a report published in October 2017. It has 1.6 full-time-equivalent qualified GPs, or 2,849 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Probert Road Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 98%, above the England figure of 57%. Its weakest is the share who said they were treated with care and concern: 81%, against 86% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 5th of the 37 practices in Wolverhampton with 50 or more responses. 98% found it easy to get through by phone (England: 57%). The overall experience result is 17 points higher than in 2025 (74%). 86 patients answered the survey (response rate 17%).
| Survey question | Probert Road Surgery | Black Country | England |
|---|---|---|---|
| Overall experience good | 91% | 74% | 77% |
| Easy to contact by phone | 98% | 53% | 57% |
| Easy to contact via the website | 61% | 54% | 58% |
| Easy to contact via the NHS App | 73% | 54% | 54% |
| Reception team helpful | 99% | 81% | 85% |
| Last contact good | 87% | 68% | 73% |
| Wait for appointment about right | 96% | 65% | 69% |
| Listened to well | 86% | 85% | 87% |
| Treated with care and concern | 81% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 85% | 89% | 90% |
CQC's overall rating for Probert Road Surgery is Good, published in October 2017. All 5 key questions are rated Good. It held the same rating in the report before (March 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,559 patients were registered at Probert Road Surgery in September 2026, down 3.7% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 1.6 full-time-equivalent qualified GPs, there are 2,849 patients per GP, more than the England figure of 2,171 and Black Country's 2,193. The practice also has 1.1 nurses and 0.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 1.0 |
| August 2024 | 1.0 | 1.0 |
| August 2025 | 1.6 | 1.6 |
| August 2026 | 1.6 | 1.6 |
From June 2026 to August 2026 the practice recorded 1,691 appointments a month, or 371 per 1,000 registered patients (England: 510). 45% were face to face (England: 63%). 84% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
71% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Probert Road Surgery | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 371 | 561 | 510 |
| Face to face | 45% | 64% | 63% |
| Same day as booked | 84% | 51% | 45% |
| More than 28 days after booking | 0% | 4% | 5% |
| Did not attend | 2% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.0% against 0.6%), diabetes (10.6% against 7.9%) and depression (17.8% against 14.3%). It has a lower share for cancer (2.7% against 3.8%), asthma (4.6% against 6.6%) and coronary heart disease (2.2% against 3.0%). The practice's patients live in areas with an average deprivation score of 29.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.1 years for women and 76.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.8% | 14.3% |
| High blood pressure | All ages | 14.4% | 15.2% |
| Diabetes | 17+ yrs | 10.6% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.8% | 4.6% |
| Asthma | 6+ yrs | 4.6% | 6.6% |
| Cancer | All ages | 2.7% | 3.8% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% |
| Atrial fibrillation | All ages | 1.6% | 2.2% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| COPD | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Learning disability | All ages | 1.0% | 0.6% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 61.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 62.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 60.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 66.7% | 74.9% |
Probert Road Surgery, Probert Road, Wolverhampton, WV10 6UF. Phone: 01902 444035. Website: www.probertroadsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Fordhouses Medical Centre | 0.4 km | 72% |
| Ashfield Road Surgery | 0.9 km | 82% |
| Prestbury Medical Practice | 1.0 km | 69% |
| Wolverhampton Doctors Limited | 1.4 km | 76% |
| OHP - MGS Medical Practice | 1.5 km | 68% |
- Ashmore Park Health Centre (70% overall experience good)
- Dr Kewal Krishan (83% overall experience good)
- Dr Manjit Singh Kainth (78% overall experience good)
- Griffiths Drive Medical Practice (82% overall experience good)
- Poplars Medical Practice (88% overall experience good)
How do patients rate Probert Road Surgery?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Probert Road Surgery as good, above the England figure of 77%. 98% found it easy to get through by phone.
How many patients are registered at Probert Road Surgery?
4,559 patients were registered in September 2026, down 3.7% on a year earlier.
What is Probert Road Surgery's CQC rating?
Good overall, published in October 2017.
How many GPs does Probert Road Surgery have?
1.6 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 2,849 patients per GP against 2,171 across England.
Are appointments at Probert Road Surgery face to face?
45% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Probert Road Surgery's phone number?
01902 444035.