Cannock Villages PCN: primary care network practices and patient survey
Cannock Villages PCN is a primary care network of 11 GP practices with 62,100 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,791 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 11 practices in Cannock Villages PCN with survey results, the share of patients describing their overall experience as good ranges from 76% at The Nile Practice to 92% at Southfield Way Surgery, with a median of 83% (England: 77%). 4 are above England and 0 below by more than the survey's margin of error. Southfield Way Surgery has the highest share finding it easy to get through by phone (84%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Southfield Way Surgery | 3,195 | 92% | 84% | Requires improvement | 3,195 |
| Norton Canes Health Centre | 3,803 | 91% | 79% | Good | 1,783 |
| High Street Surgery | 7,501 | 86% | 76% | Good | 4,262 |
| Red Lion Surgery | 4,199 | 85% | 73% | Good | 2,218 |
| Essington Medical Centre | 2,983 | 85% | 63% | Good | 3,242 |
| Heath Hayes Health Centre | 10,579 | 83% | 65% | Good | 3,391 |
| Quinton Practice | 5,402 | 81% | 70% | Requires improvement | 2,132 |
| Dr Parvin Jalota | 3,530 | 80% | 67% | Good | 2,118 |
| Norton Canes Practice | 4,383 | 79% | 73% | Good | 4,442 |
| Alderwood Medical Practice | 6,622 | 79% | 38% | Good | 2,227 |
| The Nile Practice | 9,903 | 76% | 73% | Good | 3,032 |
Results for the network as a whole, from 1,157 responses, against Staffordshire and Stoke-on-Trent and England.
| Survey question | Cannock Villages PCN | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 82% | 80% | 77% |
| Easy to contact by phone | 68% | 63% | 57% |
| Easy to contact via the website | 51% | 59% | 58% |
| Easy to contact via the NHS App | 57% | 61% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 78% | 76% | 73% |
| Wait for appointment about right | 79% | 75% | 69% |
| Listened to well | 86% | 87% | 87% |
| Treated with care and concern | 85% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 91% | 90% | 90% |
There are 2,791 registered patients per full-time-equivalent qualified GP in Cannock Villages PCN, more than England's 2,171 and Staffordshire and Stoke-on-Trent's 2,252. Practices recorded 509 appointments a month per 1,000 patients (England: 510), 70% of them face to face. 45% of appointments took place on the day they were booked (England: 45%).
22% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.1% over the year (England: shrank 1.1%).
| Measure | Cannock Villages PCN | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Patients per qualified GP | 2,791 | 2,252 | 2,171 |
| Appointments per 1,000 patients a month | 509 | 479 | 510 |
| Face-to-face appointments | 70% | 66% | 63% |
| Same day as booked | 45% | 48% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 22% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Cannock Villages PCN is rheumatoid arthritis (1.2% against 0.8%), and the furthest below is osteoporosis (0.7% against 1.2%).
| Condition register | Age group | Cannock Villages PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 18.6% | 15.2% | 11,511 |
| Depression | 18+ yrs | 15.9% | 14.3% | 7,919 |
| Diabetes | 17+ yrs | 8.9% | 7.9% | 4,505 |
| Asthma | 6+ yrs | 6.8% | 6.6% | 3,953 |
| Chronic kidney disease | 18+ yrs | 5.4% | 4.6% | 2,681 |
| Cancer | All ages | 4.4% | 3.8% | 2,753 |
| Coronary heart disease | All ages | 3.7% | 3.0% | 2,280 |
| Atrial fibrillation | All ages | 2.7% | 2.2% | 1,647 |
| COPD | All ages | 2.4% | 1.9% | 1,492 |
| Stroke and TIA | All ages | 2.1% | 1.9% | 1,287 |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% | 623 |
| Dementia | All ages | 1.1% | 0.8% | 682 |
| Heart failure | All ages | 1.1% | 1.1% | 669 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 512 |
| Palliative care | All ages | 0.8% | 0.6% | 510 |
| Serious mental illness | All ages | 0.7% | 1.0% | 437 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 176 |
| Learning disability | All ages | 0.6% | 0.6% | 361 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 357 |
- Cannock North PCN (7 practices)
- Rugeley & Great Haywood PCN (5 practices)
- Seisdon PCN (8 practices)
- Stafford South PCN (3 practices)
Which practices are in Cannock Villages PCN?
Alderwood Medical Practice, Dr Parvin Jalota, Essington Medical Centre, Heath Hayes Health Centre, High Street Surgery, Norton Canes Health Centre, Norton Canes Practice, Quinton Practice, Red Lion Surgery, Southfield Way Surgery and The Nile Practice.
How do patients rate Cannock Villages PCN?
82% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Cannock Villages PCN cover?
62,100 registered patients across 11 practices in September 2026.
How many patients per GP does Cannock Villages PCN have?
2,791 per full-time-equivalent qualified GP, against 2,171 across England.