Alderwood Medical Practice, Cannock: patient reviews and CQC rating
Alderwood Medical Practice is a GP practice in Cannock with 6,622 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Good overall, in a report published in September 2021. It has 3.0 full-time-equivalent qualified GPs, or 2,227 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Alderwood Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 85%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 29%, below the England figure of 58%. Of the 11 results in the table, 1 is above England and 5 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 12th of the 13 practices in Cannock with 50 or more responses. 38% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (81%). 100 patients answered the survey (response rate 23%).
| Survey question | Alderwood Medical Practice | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 79% | 80% | 77% |
| Easy to contact by phone | 38% | 63% | 57% |
| Easy to contact via the website | 29% | 59% | 58% |
| Easy to contact via the NHS App | 32% | 61% | 54% |
| Reception team helpful | 74% | 86% | 85% |
| Last contact good | 71% | 76% | 73% |
| Wait for appointment about right | 85% | 75% | 69% |
| Listened to well | 85% | 87% | 87% |
| Treated with care and concern | 84% | 87% | 86% |
| Confidence and trust in the clinician | 87% | 92% | 93% |
| Needs met | 88% | 90% | 90% |
CQC's overall rating for Alderwood Medical Practice is Good, published in September 2021. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (June 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,622 patients were registered at Alderwood Medical Practice in September 2026, down 1.9% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 3.0 full-time-equivalent qualified GPs, there are 2,227 patients per GP, close to the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 0.8 nurses and 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 4.1 |
| August 2024 | 2.0 | 3.9 |
| August 2025 | 3.6 | 5.7 |
| August 2026 | 3.0 | 5.3 |
From June 2026 to August 2026 the practice recorded 2,639 appointments a month, or 399 per 1,000 registered patients (England: 510). 75% were face to face (England: 63%). 46% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Alderwood Medical Practice | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 399 | 479 | 510 |
| Face to face | 75% | 66% | 63% |
| Same day as booked | 46% | 48% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for epilepsy (1.2% against 0.8%), heart failure (1.5% against 1.1%) and cancer (4.7% against 3.8%). It has a lower share for osteoporosis (0.5% against 1.2%). The practice's patients live in areas with an average deprivation score of 22.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.0 years for women and 77.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.8% | 14.3% |
| High blood pressure | All ages | 16.2% | 15.2% |
| Diabetes | 17+ yrs | 9.0% | 7.9% |
| Asthma | 6+ yrs | 7.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.8% | 4.6% |
| Cancer | All ages | 4.7% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| COPD | All ages | 2.3% | 1.9% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Learning disability | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.8% | 74.9% |
Alderwood Medical Practice, Longford Road, Cannock, WS11 1QN. Phone: 01543 571055. Website: www.alderwoodmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Colliery Practice | 1.2 km | 79% |
| Red Lion Surgery | 1.3 km | 85% |
| GP Suite - Dr Rasib and Partners | 1.3 km | 84% |
| High Street Surgery | 2.6 km | 86% |
| The Nile Practice | 2.6 km | 76% |
- Dr Parvin Jalota (80% overall experience good)
- Essington Medical Centre (85% overall experience good)
- Heath Hayes Health Centre (83% overall experience good)
- High Street Surgery (86% overall experience good)
- Norton Canes Health Centre (91% overall experience good)
- Norton Canes Practice (79% overall experience good)
- Quinton Practice (81% overall experience good)
- Red Lion Surgery (85% overall experience good)
- Southfield Way Surgery (92% overall experience good)
- The Nile Practice (76% overall experience good)
How do patients rate Alderwood Medical Practice?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Alderwood Medical Practice as good, against 77% across England. 38% found it easy to get through by phone.
How many patients are registered at Alderwood Medical Practice?
6,622 patients were registered in September 2026, down 1.9% on a year earlier.
What is Alderwood Medical Practice's CQC rating?
Good overall, published in September 2021.
How many GPs does Alderwood Medical Practice have?
3.0 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,227 patients per GP against 2,171 across England.
Are appointments at Alderwood Medical Practice face to face?
75% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Alderwood Medical Practice's phone number?
01543 571055.