Quinton Practice, Walsall: patient reviews and CQC rating
Quinton Practice is a GP practice in Walsall with 5,402 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Requires Improvement overall, in a report published in November 2023. It has 2.5 full-time-equivalent qualified GPs, or 2,132 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Quinton Practice
Its best result against England is the share who said the wait for their last appointment was about right: 85%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice using the NHS App: 49%, against 54% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 17th of the 40 practices in Walsall with 50 or more responses. 70% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (85%). 105 patients answered the survey (response rate 26%).
| Survey question | Quinton Practice | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 81% | 80% | 77% |
| Easy to contact by phone | 70% | 63% | 57% |
| Easy to contact via the website | 63% | 59% | 58% |
| Easy to contact via the NHS App | 49% | 61% | 54% |
| Reception team helpful | 85% | 86% | 85% |
| Last contact good | 83% | 76% | 73% |
| Wait for appointment about right | 85% | 75% | 69% |
| Listened to well | 87% | 87% | 87% |
| Treated with care and concern | 88% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 90% | 90% | 90% |
In the Friends and Family Test for July 2026, 98% of 101 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Quinton Practice is Requires Improvement, published in November 2023. 3 key questions are rated differently: Caring Good, Responsive Good and Effective Good. Its previous overall rating was Good (August 2017).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,402 patients were registered at Quinton Practice in September 2026, up 0.6% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 2.5 full-time-equivalent qualified GPs, there are 2,132 patients per GP, close to the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 0.9 nurses and 0.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.5 | 2.5 |
| August 2024 | 2.5 | 2.5 |
| August 2025 | 2.5 | 2.5 |
| August 2026 | 2.5 | 2.5 |
From June 2026 to August 2026 the practice recorded 4,365 appointments a month, or 808 per 1,000 registered patients (England: 510). 63% were face to face (England: 63%). 47% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
28% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Quinton Practice | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 808 | 479 | 510 |
| Face to face | 63% | 66% | 63% |
| Same day as booked | 47% | 48% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (0.9% against 0.6%), high blood pressure (23.6% against 15.2%) and heart failure (1.7% against 1.1%). It has a lower share for osteoporosis (0.3% against 1.2%) and serious mental illness (0.5% against 1.0%). The practice's patients live in areas with an average deprivation score of 15.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.1 years for women and 78.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 23.6% | 15.2% |
| Depression | 18+ yrs | 13.1% | 14.3% |
| Diabetes | 17+ yrs | 8.7% | 7.9% |
| Asthma | 6+ yrs | 6.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% |
| Cancer | All ages | 4.7% | 3.8% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| COPD | All ages | 2.4% | 1.9% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Heart failure | All ages | 1.7% | 1.1% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Palliative care | All ages | 0.9% | 0.6% |
| Learning disability | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 84.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.0% | 74.9% |
Quinton Practice, Great Wyrley Health Centre, Wardles Lane, Great Wyrley, Walsall, WS6 6EW. Phone: 01922 415515. Website: www.quintonpractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Southfield Way Surgery | 0.2 km | 92% |
| High Street Surgery | 1.0 km | 86% |
| The Nile Practice | 1.4 km | 76% |
| Alderwood Medical Practice | 3.3 km | 79% |
| Lower Farm Health Centre | 3.5 km | 74% |
- Alderwood Medical Practice (79% overall experience good)
- Dr Parvin Jalota (80% overall experience good)
- Essington Medical Centre (85% overall experience good)
- Heath Hayes Health Centre (83% overall experience good)
- High Street Surgery (86% overall experience good)
- Norton Canes Health Centre (91% overall experience good)
- Norton Canes Practice (79% overall experience good)
- Red Lion Surgery (85% overall experience good)
- Southfield Way Surgery (92% overall experience good)
- The Nile Practice (76% overall experience good)
How do patients rate Quinton Practice?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Quinton Practice as good, against 77% across England. 70% found it easy to get through by phone.
How many patients are registered at Quinton Practice?
5,402 patients were registered in September 2026, up 0.6% on a year earlier.
What is Quinton Practice's CQC rating?
Requires Improvement overall, published in November 2023.
How many GPs does Quinton Practice have?
2.5 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,132 patients per GP against 2,171 across England.
Are appointments at Quinton Practice face to face?
63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Quinton Practice's phone number?
01922 415515.