Dr Parvin Jalota, Cannock: patient reviews and CQC rating
Dr Parvin Jalota is a GP practice in Cannock with 3,530 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Good overall, in a report published in June 2017. It has 1.7 full-time-equivalent qualified GPs, or 2,118 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Parvin Jalota
Its best result against England is the share who said the wait for their last appointment was about right: 81%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 38%, below the England figure of 58%. Of the 11 results in the table, 2 are above England and 3 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 7th of the 13 practices in Cannock with 50 or more responses. 67% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (85%). 113 patients answered the survey (response rate 22%).
| Survey question | Dr Parvin Jalota | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 80% | 80% | 77% |
| Easy to contact by phone | 67% | 63% | 57% |
| Easy to contact via the website | 38% | 59% | 58% |
| Easy to contact via the NHS App | 64% | 61% | 54% |
| Reception team helpful | 84% | 86% | 85% |
| Last contact good | 69% | 76% | 73% |
| Wait for appointment about right | 81% | 75% | 69% |
| Listened to well | 76% | 87% | 87% |
| Treated with care and concern | 80% | 87% | 86% |
| Confidence and trust in the clinician | 87% | 92% | 93% |
| Needs met | 91% | 90% | 90% |
In the Friends and Family Test for July 2026, 96% of 53 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Parvin Jalota is Good, published in June 2017. All 5 key questions are rated Good. It held the same rating in the report before (May 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,530 patients were registered at Dr Parvin Jalota in September 2026, down 2.8% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 1.7 full-time-equivalent qualified GPs, there are 2,118 patients per GP, close to the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 0.7 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.7 | 1.7 |
| August 2024 | 1.7 | 1.7 |
| August 2025 | 1.9 | 1.9 |
| August 2026 | 1.7 | 1.7 |
From June 2026 to August 2026 the practice recorded 1,449 appointments a month, or 410 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 50% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
63% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Dr Parvin Jalota | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 410 | 479 | 510 |
| Face to face | 64% | 66% | 63% |
| Same day as booked | 50% | 48% | 45% |
| More than 28 days after booking | 0% | 3% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.1% against 1.2%), serious mental illness (0.3% against 1.0%) and heart failure (0.4% against 1.1%). The practice's patients live in areas with an average deprivation score of 18.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.5 years for women and 78.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.3% | 15.2% |
| Depression | 18+ yrs | 13.5% | 14.3% |
| Diabetes | 17+ yrs | 8.5% | 7.9% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.7% | 4.6% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Cancer | All ages | 2.7% | 3.8% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Palliative care | All ages | 0.9% | 0.6% |
| Heart failure | All ages | 0.4% | 1.1% |
| Learning disability | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Serious mental illness | All ages | 0.3% | 1.0% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.0% | 74.9% |
Dr Parvin Jalota, Norton Canes Health Centre, Brownhills Road, Norton Canes, Cannock, WS11 9SE. Phone: 01543 279500. Website: www.drjalotasurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Norton Canes Health Centre | 0.0 km | 91% |
| Norton Canes Practice | 0.0 km | 79% |
| Heath Hayes Health Centre | 2.2 km | 83% |
| Salters Meadow Health Centre | 2.7 km | 79% |
| New Road Medical Centre | 3.5 km | 89% |
- Alderwood Medical Practice (79% overall experience good)
- Essington Medical Centre (85% overall experience good)
- Heath Hayes Health Centre (83% overall experience good)
- High Street Surgery (86% overall experience good)
- Norton Canes Health Centre (91% overall experience good)
- Norton Canes Practice (79% overall experience good)
- Quinton Practice (81% overall experience good)
- Red Lion Surgery (85% overall experience good)
- Southfield Way Surgery (92% overall experience good)
- The Nile Practice (76% overall experience good)
How do patients rate Dr Parvin Jalota?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Dr Parvin Jalota as good, against 77% across England. 67% found it easy to get through by phone.
How many patients are registered at Dr Parvin Jalota?
3,530 patients were registered in September 2026, down 2.8% on a year earlier.
What is Dr Parvin Jalota's CQC rating?
Good overall, published in June 2017.
How many GPs does Dr Parvin Jalota have?
1.7 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,118 patients per GP against 2,171 across England.
Are appointments at Dr Parvin Jalota face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Parvin Jalota's phone number?
01543 279500.