Leek & Biddulph PCN: primary care network practices and patient survey
Leek & Biddulph PCN is a primary care network of 5 GP practices with 49,535 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,858 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Leek & Biddulph PCN with survey results, the share of patients describing their overall experience as good ranges from 81% at biddulphdoctors to 96% at Leek Health Centre, with a median of 90% (England: 77%). 4 are above England and 0 below by more than the survey's margin of error. Leek Health Centre has the highest share finding it easy to get through by phone (79%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Leek Health Centre | 8,159 | 96% | 79% | Good | 1,366 |
| Moorland Medical Centre | 9,502 | 92% | 73% | Good | 2,457 |
| Park Medical Centre | 11,468 | 90% | 76% | Good | 1,796 |
| Biddulph Valley Surgery | 9,665 | 86% | 65% | Good | 2,105 |
| biddulphdoctors | 10,741 | 81% | 54% | Good | 1,836 |
Results for the network as a whole, from 560 responses, against Staffordshire and Stoke-on-Trent and England.
| Survey question | Leek & Biddulph PCN | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 89% | 80% | 77% |
| Easy to contact by phone | 69% | 63% | 57% |
| Easy to contact via the website | 63% | 59% | 58% |
| Easy to contact via the NHS App | 66% | 61% | 54% |
| Reception team helpful | 93% | 86% | 85% |
| Last contact good | 84% | 76% | 73% |
| Wait for appointment about right | 84% | 75% | 69% |
| Listened to well | 89% | 87% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 90% | 90% | 90% |
There are 1,858 registered patients per full-time-equivalent qualified GP in Leek & Biddulph PCN, fewer than England's 2,171 and Staffordshire and Stoke-on-Trent's 2,252. Practices recorded 477 appointments a month per 1,000 patients (England: 510), 51% of them face to face. 52% of appointments took place on the day they were booked (England: 45%).
27% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.7% over the year (England: shrank 1.1%).
| Measure | Leek & Biddulph PCN | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Patients per qualified GP | 1,858 | 2,252 | 2,171 |
| Appointments per 1,000 patients a month | 477 | 479 | 510 |
| Face-to-face appointments | 51% | 66% | 63% |
| Same day as booked | 52% | 48% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 27% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Leek & Biddulph PCN is palliative care (1.5% against 0.6%), and the furthest below is serious mental illness (0.9% against 1.0%).
| Condition register | Age group | Leek & Biddulph PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 21.3% | 15.2% | 10,626 |
| Depression | 18+ yrs | 18.4% | 14.3% | 7,602 |
| Diabetes | 17+ yrs | 8.7% | 7.9% | 3,614 |
| Asthma | 6+ yrs | 8.1% | 6.6% | 3,855 |
| Chronic kidney disease | 18+ yrs | 5.8% | 4.6% | 2,385 |
| Cancer | All ages | 5.3% | 3.8% | 2,655 |
| Coronary heart disease | All ages | 4.2% | 3.0% | 2,079 |
| Atrial fibrillation | All ages | 3.4% | 2.2% | 1,692 |
| COPD | All ages | 2.8% | 1.9% | 1,376 |
| Stroke and TIA | All ages | 2.8% | 1.9% | 1,373 |
| Heart failure | All ages | 1.5% | 1.1% | 764 |
| Palliative care | All ages | 1.5% | 0.6% | 758 |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% | 302 |
| Dementia | All ages | 1.2% | 0.8% | 616 |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% | 446 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 424 |
| Serious mental illness | All ages | 0.9% | 1.0% | 445 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 329 |
| Learning disability | All ages | 0.5% | 0.6% | 263 |
- East Staffordshire PCN (18 practices)
- Lichfield PCN (2 practices)
- Meir PCN (6 practices)
- Moorlands & Rural PCN (7 practices)
- Newcastle Central PCN (6 practices)
- Newcastle North PCN Limited (5 practices)
- Rugeley & Great Haywood PCN (5 practices)
- South Stoke Central PCN (5 practices)
Which practices are in Leek & Biddulph PCN?
Biddulph Valley Surgery, Leek Health Centre, Moorland Medical Centre, Park Medical Centre and biddulphdoctors.
How do patients rate Leek & Biddulph PCN?
89% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Leek & Biddulph PCN cover?
49,535 registered patients across 5 practices in September 2026.
How many patients per GP does Leek & Biddulph PCN have?
1,858 per full-time-equivalent qualified GP, against 2,171 across England.