Gnosall Surgery, Stafford: patient reviews and CQC rating
Gnosall Surgery is a GP practice in Stafford with 8,073 registered patients (September 2026). In the 2026 GP Patient Survey, 95% of its patients described their overall experience as good, above the England figure of 77% (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 4.1 full-time-equivalent qualified GPs, or 1,979 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Gnosall Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 88%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 98%, against 93% across England. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 1st of the 12 practices in Stafford with 50 or more responses. 88% found it easy to get through by phone (England: 57%). The overall experience result is 14 points higher than in 2025 (81%). 106 patients answered the survey (response rate 34%).
| Survey question | Gnosall Surgery | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 95% | 80% | 77% |
| Easy to contact by phone | 88% | 63% | 57% |
| Easy to contact via the website | 89% | 59% | 58% |
| Easy to contact via the NHS App | 83% | 61% | 54% |
| Reception team helpful | 99% | 86% | 85% |
| Last contact good | 90% | 76% | 73% |
| Wait for appointment about right | 93% | 75% | 69% |
| Listened to well | 98% | 87% | 87% |
| Treated with care and concern | 97% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 96% | 90% | 90% |
In the Friends and Family Test for July 2026, 93% of 45 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Gnosall Surgery is Good, published in February 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,073 patients were registered at Gnosall Surgery in September 2026, down 4.5% on a year earlier (England: down 1.1%).
28% of its patients are aged 65 or over, against 19% across England. With 4.1 full-time-equivalent qualified GPs, there are 1,979 patients per GP, close to the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 3.3 nurses and 4.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.2 | 9.6 |
| August 2024 | 4.1 | 8.3 |
| August 2025 | 4.1 | 8.1 |
| August 2026 | 4.1 | 13.5 |
From June 2026 to August 2026 the practice recorded 5,400 appointments a month, or 669 per 1,000 registered patients (England: 510). 77% were face to face (England: 63%). 40% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Gnosall Surgery | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 669 | 479 | 510 |
| Face to face | 77% | 66% | 63% |
| Same day as booked | 40% | 48% | 45% |
| More than 28 days after booking | 5% | 3% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (6.1% against 3.8%), atrial fibrillation (3.6% against 2.2%) and palliative or supportive care needs (0.8% against 0.6%). It has a lower share for osteoporosis (0.5% against 1.2%), depression (8.8% against 14.3%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 11.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.8 years for women and 83.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.7% | 15.2% |
| Depression | 18+ yrs | 8.8% | 14.3% |
| Diabetes | 17+ yrs | 7.4% | 7.9% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Cancer | All ages | 6.1% | 3.8% |
| Chronic kidney disease | 18+ yrs | 5.5% | 4.6% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| Atrial fibrillation | All ages | 3.6% | 2.2% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| COPD | All ages | 1.3% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.1% | 74.9% |
Gnosall Surgery, Brookhouse Road, Gnosall, Stafford, ST20 0GP. Phone: 01785 822220. Website: www.gnosallsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Crown Surgery | 7.7 km | 88% |
| Linden Hall Surgery | 8.5 km | 95% |
| Castlefields Surgery | 8.6 km | 75% |
| Wellington Road Surgery | 8.7 km | 90% |
| Holmcroft Surgery | 9.1 km | 55% |
- Mill Bank (78% overall experience good)
- Weeping Cross (77% overall experience good)
How do patients rate Gnosall Surgery?
In the 2026 GP Patient Survey, 95% of patients described their overall experience of Gnosall Surgery as good, above the England figure of 77%. 88% found it easy to get through by phone.
How many patients are registered at Gnosall Surgery?
8,073 patients were registered in September 2026, down 4.5% on a year earlier.
What is Gnosall Surgery's CQC rating?
Good overall, published in February 2017.
How many GPs does Gnosall Surgery have?
4.1 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,979 patients per GP against 2,171 across England.
Are appointments at Gnosall Surgery face to face?
77% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Gnosall Surgery's phone number?
01785 822220.