Northfield Medical Centre, Leicester: patient reviews and CQC rating
Northfield Medical Centre is a GP practice in Leicester with 12,261 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Leicester, Leicestershire and Rutland: 73%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 6.0 full-time-equivalent qualified GPs, or 2,044 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Northfield Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 93%, above the England figure of 69%. Its weakest is the share who said they were treated with care and concern: 83%, against 86% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 4th of the 79 practices in Leicester with 50 or more responses. 67% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (90%). 103 patients answered the survey (response rate 33%).
| Survey question | Northfield Medical Centre | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 92% | 73% | 77% |
| Easy to contact by phone | 67% | 51% | 57% |
| Easy to contact via the website | 63% | 51% | 58% |
| Easy to contact via the NHS App | 54% | 51% | 54% |
| Reception team helpful | 95% | 82% | 85% |
| Last contact good | 80% | 67% | 73% |
| Wait for appointment about right | 93% | 65% | 69% |
| Listened to well | 93% | 85% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 99% | 92% | 93% |
| Needs met | 98% | 89% | 90% |
In the Friends and Family Test for July 2026, 92% of 25 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Northfield Medical Centre is Good, published in February 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,261 patients were registered at Northfield Medical Centre in September 2026, down 1.0% on a year earlier (England: down 1.1%).
26% of its patients are aged 65 or over, against 19% across England. With 6.0 full-time-equivalent qualified GPs, there are 2,044 patients per GP, close to the England figure of 2,171 and Leicester, Leicestershire and Rutland's 2,308. The practice also has 2.3 nurses and 2.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.6 | 13.0 |
| August 2024 | 6.6 | 9.7 |
| August 2025 | 6.0 | 9.7 |
| August 2026 | 6.0 | 9.2 |
From June 2026 to August 2026 the practice recorded 6,299 appointments a month, or 514 per 1,000 registered patients (England: 510). 75% were face to face (England: 63%). 53% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
35% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Northfield Medical Centre | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 514 | 550 | 510 |
| Face to face | 75% | 72% | 63% |
| Same day as booked | 53% | 41% | 45% |
| More than 28 days after booking | 1% | 7% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (1.9% against 1.1%), chronic kidney disease (7.7% against 4.6%) and palliative or supportive care needs (0.9% against 0.6%). The practice's patients live in areas with an average deprivation score of 11.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.8 years for women and 80.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.2% | 15.2% |
| Depression | 18+ yrs | 18.9% | 14.3% |
| Diabetes | 17+ yrs | 8.8% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.7% | 4.6% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Cancer | All ages | 4.8% | 3.8% |
| Atrial fibrillation | All ages | 3.4% | 2.2% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| COPD | All ages | 2.3% | 1.9% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Heart failure | All ages | 1.9% | 1.1% |
| Osteoporosis | 50+ yrs | 1.7% | 1.2% |
| Dementia | All ages | 1.2% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Palliative care | All ages | 0.9% | 0.6% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.1% | 74.9% |
Northfield Medical Centre, Villers Court, Blaby, Leicester, LE8 4NS. Phone: 0116 319 2203. Website: www.northfieldmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hazelmere Medical Centre | 0.3 km | 80% |
| The Hedges Medical Centre | 2.0 km | 74% |
| Dr G Singh, Sturdee Road Health & Wellbeing Centre | 2.1 km | 76% |
| South Wigston Health Centre | 2.4 km | 80% |
| Limes Medical Centre | 2.4 km | 86% |
- Countesthorpe Health Centre (90% overall experience good)
- Dr Vipul Masharani (89% overall experience good)
- Hazelmere Medical Centre (80% overall experience good)
- The Wycliffe Medical Practice (75% overall experience good)
How do patients rate Northfield Medical Centre?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Northfield Medical Centre as good, above the England figure of 77%. 67% found it easy to get through by phone.
How many patients are registered at Northfield Medical Centre?
12,261 patients were registered in September 2026, down 1.0% on a year earlier.
What is Northfield Medical Centre's CQC rating?
Good overall, published in February 2017.
How many GPs does Northfield Medical Centre have?
6.0 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,044 patients per GP against 2,171 across England.
Are appointments at Northfield Medical Centre face to face?
75% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Northfield Medical Centre's phone number?
0116 319 2203.