South Wigston Health Centre, Wigston: patient reviews and CQC rating
South Wigston Health Centre is a GP practice in Wigston with 6,642 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Leicester, Leicestershire and Rutland: 73%). The Care Quality Commission rates it Good overall, in a report published in June 2023. It has 3.5 full-time-equivalent qualified GPs, or 1,901 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about South Wigston Health Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 70%, above the England figure of 54%. Its weakest is the share who described their last contact with the practice as good: 66%, against 73% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 3rd of the 3 practices in Wigston with 50 or more responses. 56% found it easy to get through by phone (England: 57%). The overall experience result is 21 points higher than in 2025 (59%). 110 patients answered the survey (response rate 23%).
| Survey question | South Wigston Health Centre | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 80% | 73% | 77% |
| Easy to contact by phone | 56% | 51% | 57% |
| Easy to contact via the website | 62% | 51% | 58% |
| Easy to contact via the NHS App | 70% | 51% | 54% |
| Reception team helpful | 86% | 82% | 85% |
| Last contact good | 66% | 67% | 73% |
| Wait for appointment about right | 72% | 65% | 69% |
| Listened to well | 91% | 85% | 87% |
| Treated with care and concern | 96% | 84% | 86% |
| Confidence and trust in the clinician | 99% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 85% of 199 responses rated the practice good or very good (England: 92%).
CQC's overall rating for South Wigston Health Centre is Good, published in June 2023. One key question is rated differently: Safe Requires Improvement. Its previous overall rating was Inadequate (January 2023).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,642 patients were registered at South Wigston Health Centre in September 2026, down 3.6% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 3.5 full-time-equivalent qualified GPs, there are 1,901 patients per GP, fewer than the England figure of 2,171 and Leicester, Leicestershire and Rutland's 2,308. The practice also has 2.1 nurses and 3.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.2 | 5.2 |
| August 2024 | 5.2 | 5.2 |
| August 2025 | 2.2 | 3.2 |
| August 2026 | 3.5 | 4.1 |
From June 2026 to August 2026 the practice recorded 6,883 appointments a month, or 1,036 per 1,000 registered patients (England: 510). 40% were face to face (England: 63%). 70% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
67% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | South Wigston Health Centre | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 1,036 | 550 | 510 |
| Face to face | 40% | 72% | 63% |
| Same day as booked | 70% | 41% | 45% |
| More than 28 days after booking | 3% | 7% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (2.6% against 1.9%), atrial fibrillation (2.8% against 2.2%) and chronic kidney disease (5.8% against 4.6%). It has a lower share for osteoporosis (0.3% against 1.2%) and cancer (3.0% against 3.8%). The practice's patients live in areas with an average deprivation score of 21.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.9 years for women and 78.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.9% | 14.3% |
| High blood pressure | All ages | 15.9% | 15.2% |
| Diabetes | 17+ yrs | 9.0% | 7.9% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.8% | 4.6% |
| Cancer | All ages | 3.0% | 3.8% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| COPD | All ages | 2.6% | 1.9% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Heart failure | All ages | 1.3% | 1.1% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 60.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.0% | 74.9% |
South Wigston Health Centre, 80 Blaby Road, Wigston, LE18 4SE. Phone: 0116 278 2028.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Wigston Central Surgery | 0.9 km | 87% |
| Bushloe Surgery | 0.9 km | 88% |
| Dr G Singh, Sturdee Road Health & Wellbeing Centre | 1.5 km | 76% |
| The Hedges Medical Centre | 1.7 km | 74% |
| Northfield Medical Centre | 2.4 km | 92% |
- Bushloe Surgery (88% overall experience good)
- Rosemead Drive Surgery (82% overall experience good)
- The Central Surgery (67% overall experience good)
- The Croft Medical Centre (64% overall experience good)
- Wigston Central Surgery (87% overall experience good)
How do patients rate South Wigston Health Centre?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of South Wigston Health Centre as good, against 77% across England. 56% found it easy to get through by phone.
How many patients are registered at South Wigston Health Centre?
6,642 patients were registered in September 2026, down 3.6% on a year earlier.
What is South Wigston Health Centre's CQC rating?
Good overall, published in June 2023.
How many GPs does South Wigston Health Centre have?
3.5 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,901 patients per GP against 2,171 across England.
Are appointments at South Wigston Health Centre face to face?
40% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is South Wigston Health Centre's phone number?
0116 278 2028.