Bushloe Surgery, Wigston: patient reviews and CQC rating
Bushloe Surgery is a GP practice in Wigston with 13,536 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Leicester, Leicestershire and Rutland: 73%). The Care Quality Commission rates it Good overall, in a report published in November 2015. It has 6.7 full-time-equivalent qualified GPs, or 2,017 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bushloe Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 84%, above the England figure of 54%. Its result closest to England is the share who found it easy to get through to the practice by phone: 58%, against 57% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 1st of the 3 practices in Wigston with 50 or more responses. 58% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (83%). 91 patients answered the survey (response rate 26%).
| Survey question | Bushloe Surgery | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 88% | 73% | 77% |
| Easy to contact by phone | 58% | 51% | 57% |
| Easy to contact via the website | 80% | 51% | 58% |
| Easy to contact via the NHS App | 84% | 51% | 54% |
| Reception team helpful | 90% | 82% | 85% |
| Last contact good | 85% | 67% | 73% |
| Wait for appointment about right | 83% | 65% | 69% |
| Listened to well | 96% | 85% | 87% |
| Treated with care and concern | 97% | 84% | 86% |
| Confidence and trust in the clinician | 99% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
CQC's overall rating for Bushloe Surgery is Good, published in November 2015. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,536 patients were registered at Bushloe Surgery in September 2026, up 1.1% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 6.7 full-time-equivalent qualified GPs, there are 2,017 patients per GP, close to the England figure of 2,171 and Leicester, Leicestershire and Rutland's 2,308. The practice also has 3.2 nurses and 6.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.0 | 10.3 |
| August 2024 | 6.4 | 10.9 |
| August 2025 | 6.9 | 11.2 |
| August 2026 | 6.7 | 11.1 |
From June 2026 to August 2026 the practice recorded 7,882 appointments a month, or 582 per 1,000 registered patients (England: 510). 58% were face to face (England: 63%). 39% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Bushloe Surgery | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 582 | 550 | 510 |
| Face to face | 58% | 72% | 63% |
| Same day as booked | 39% | 41% | 45% |
| More than 28 days after booking | 7% | 7% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (4.0% against 1.2%), heart failure (2.8% against 1.1%) and depression (20.0% against 14.3%). The practice's patients live in areas with an average deprivation score of 15.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.9 years for women and 79.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.0% | 14.3% |
| High blood pressure | All ages | 19.7% | 15.2% |
| Diabetes | 17+ yrs | 10.2% | 7.9% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.4% | 4.6% |
| Cancer | All ages | 4.4% | 3.8% |
| Osteoporosis | 50+ yrs | 4.0% | 1.2% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Heart failure | All ages | 2.8% | 1.1% |
| COPD | All ages | 2.5% | 1.9% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 1.1% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.7% | 74.9% |
Bushloe Surgery, Two Steeples Medical Centre, Abington Close, Wigston, LE18 2EW. Phone: 0116 344 0233. Website: www.bushloesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Wigston Central Surgery | 0.0 km | 87% |
| South Wigston Health Centre | 0.9 km | 80% |
| Dr G Singh, Sturdee Road Health & Wellbeing Centre | 2.0 km | 76% |
| Asquith Surgery | 2.0 km | 63% |
| The Hedges Medical Centre | 2.2 km | 74% |
- Rosemead Drive Surgery (82% overall experience good)
- South Wigston Health Centre (80% overall experience good)
- The Central Surgery (67% overall experience good)
- The Croft Medical Centre (64% overall experience good)
- Wigston Central Surgery (87% overall experience good)
How do patients rate Bushloe Surgery?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Bushloe Surgery as good, above the England figure of 77%. 58% found it easy to get through by phone.
How many patients are registered at Bushloe Surgery?
13,536 patients were registered in September 2026, up 1.1% on a year earlier.
What is Bushloe Surgery's CQC rating?
Good overall, published in November 2015.
How many GPs does Bushloe Surgery have?
6.7 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 2,017 patients per GP against 2,171 across England.
Are appointments at Bushloe Surgery face to face?
58% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bushloe Surgery's phone number?
0116 344 0233.