Wigston Central Surgery, Wigston: patient reviews and CQC rating
Wigston Central Surgery is a GP practice in Wigston with 14,424 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Leicester, Leicestershire and Rutland: 73%). The Care Quality Commission rates it Good overall, in a report published in November 2017. It has 6.8 full-time-equivalent qualified GPs, or 2,130 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Wigston Central Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 68%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 27%, below the England figure of 54%. Of the 11 results in the table, 4 are above England and 2 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 2nd of the 3 practices in Wigston with 50 or more responses. 68% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (94%). 89 patients answered the survey (response rate 23%).
| Survey question | Wigston Central Surgery | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 87% | 73% | 77% |
| Easy to contact by phone | 68% | 51% | 57% |
| Easy to contact via the website | 38% | 51% | 58% |
| Easy to contact via the NHS App | 27% | 51% | 54% |
| Reception team helpful | 87% | 82% | 85% |
| Last contact good | 75% | 67% | 73% |
| Wait for appointment about right | 68% | 65% | 69% |
| Listened to well | 95% | 85% | 87% |
| Treated with care and concern | 96% | 84% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
In the Friends and Family Test for July 2026, 92% of 26 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Wigston Central Surgery is Good, published in November 2017. One key question is rated differently: Well-led Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,424 patients were registered at Wigston Central Surgery in September 2026, up 1.1% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 6.8 full-time-equivalent qualified GPs, there are 2,130 patients per GP, close to the England figure of 2,171 and Leicester, Leicestershire and Rutland's 2,308. The practice also has 2.1 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.8 | 8.9 |
| August 2024 | 6.8 | 10.4 |
| August 2025 | 6.8 | 11.5 |
| August 2026 | 6.8 | 12.0 |
From June 2026 to August 2026 the practice recorded 9,183 appointments a month, or 637 per 1,000 registered patients (England: 510). 67% were face to face (England: 63%). 62% took place on the day they were booked and 13% more than 28 days after booking (England: 45% and 5%).
36% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Wigston Central Surgery | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 637 | 550 | 510 |
| Face to face | 67% | 72% | 63% |
| Same day as booked | 62% | 41% | 45% |
| More than 28 days after booking | 13% | 7% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.1% against 1.2%), palliative or supportive care needs (0.9% against 0.6%) and chronic kidney disease (6.3% against 4.6%). The practice's patients live in areas with an average deprivation score of 15.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.6 years for women and 79.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.1% | 15.2% |
| Depression | 18+ yrs | 14.9% | 14.3% |
| Diabetes | 17+ yrs | 9.7% | 7.9% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% |
| Cancer | All ages | 3.5% | 3.8% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| COPD | All ages | 1.6% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Dementia | All ages | 0.9% | 0.8% |
| Palliative care | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.9% | 74.9% |
Wigston Central Surgery, Two Steeples Medical Centre, 10 Abington Close, Wigston, LE18 2EW. Phone: 0116 288 2566.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bushloe Surgery | 0.0 km | 88% |
| South Wigston Health Centre | 0.9 km | 80% |
| Dr G Singh, Sturdee Road Health & Wellbeing Centre | 2.0 km | 76% |
| Asquith Surgery | 2.0 km | 63% |
| The Hedges Medical Centre | 2.2 km | 74% |
- Bushloe Surgery (88% overall experience good)
- Rosemead Drive Surgery (82% overall experience good)
- South Wigston Health Centre (80% overall experience good)
- The Central Surgery (67% overall experience good)
- The Croft Medical Centre (64% overall experience good)
How do patients rate Wigston Central Surgery?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of Wigston Central Surgery as good, above the England figure of 77%. 68% found it easy to get through by phone.
How many patients are registered at Wigston Central Surgery?
14,424 patients were registered in September 2026, up 1.1% on a year earlier.
What is Wigston Central Surgery's CQC rating?
Good overall, published in November 2017.
How many GPs does Wigston Central Surgery have?
6.8 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,130 patients per GP against 2,171 across England.
Are appointments at Wigston Central Surgery face to face?
67% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Wigston Central Surgery's phone number?
0116 288 2566.