Medically Limited, Loughborough: patient reviews and CQC rating
Medically Limited is a GP practice in Loughborough with 6,297 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Leicester, Leicestershire and Rutland: 73%). The Care Quality Commission rates it Good overall, in a report published in April 2017. It has 1.0 full-time-equivalent qualified GPs, or 6,382 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Medically Limited
Its best result against England is the share who found it easy to contact the practice using the NHS App: 88%, above the England figure of 54%. Its result closest to England is the share who found it easy to contact the practice through its website: 60%, against 58% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 8th of the 17 practices in Loughborough with 50 or more responses. 88% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (93%). 107 patients answered the survey (response rate 28%).
| Survey question | Medically Limited | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 88% | 73% | 77% |
| Easy to contact by phone | 88% | 51% | 57% |
| Easy to contact via the website | 60% | 51% | 58% |
| Easy to contact via the NHS App | 88% | 51% | 54% |
| Reception team helpful | 99% | 82% | 85% |
| Last contact good | 93% | 67% | 73% |
| Wait for appointment about right | 94% | 65% | 69% |
| Listened to well | 95% | 85% | 87% |
| Treated with care and concern | 94% | 84% | 86% |
| Confidence and trust in the clinician | 99% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
In the Friends and Family Test for July 2026, 100% of 10 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Medically Limited is Good, published in April 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,297 patients were registered at Medically Limited in September 2026, up 0.9% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 1.0 full-time-equivalent qualified GPs, there are 6,382 patients per GP, more than the England figure of 2,171 and Leicester, Leicestershire and Rutland's 2,308. The practice also has 1.0 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 1.0 |
| August 2024 | 1.0 | 1.0 |
| August 2025 | 1.0 | 1.0 |
| August 2026 | 1.0 | 1.0 |
From June 2026 to August 2026 the practice recorded 4,973 appointments a month, or 790 per 1,000 registered patients (England: 510). 100% were face to face (England: 63%). 77% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
53% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Medically Limited | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 790 | 550 | 510 |
| Face to face | 100% | 72% | 63% |
| Same day as booked | 77% | 41% | 45% |
| More than 28 days after booking | 1% | 7% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (18.3% against 14.3%). The practice's patients live in areas with an average deprivation score of 15.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.5 years for women and 78.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.3% | 14.3% |
| High blood pressure | All ages | 14.5% | 15.2% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Diabetes | 17+ yrs | 6.6% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Cancer | All ages | 3.8% | 3.8% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| COPD | All ages | 1.7% | 1.9% |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.8% | 74.9% |
Medically Limited, 9 The Banks, Sileby, Loughborough, LE12 7RD. Phone: 01509 812343.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Highgate Medical Centre | 0.3 km | 89% |
| Charnwood Surgery | 2.3 km | 91% |
| Alpine House Surgery | 2.4 km | 77% |
| Dr NHR Simpson's Practice | 3.7 km | 79% |
| The County Practice | 4.1 km | 87% |
- Alpine House Surgery (77% overall experience good)
- Charnwood Surgery (91% overall experience good)
- Dr NHR Simpson's Practice (79% overall experience good)
- Highgate Medical Centre (89% overall experience good)
- Quorn Medical Centre (95% overall experience good)
- The Anstey Surgery (58% overall experience good)
- The Cottage Surgery (92% overall experience good)
How do patients rate Medically Limited?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Medically Limited as good, above the England figure of 77%. 88% found it easy to get through by phone.
How many patients are registered at Medically Limited?
6,297 patients were registered in September 2026, up 0.9% on a year earlier.
What is Medically Limited's CQC rating?
Good overall, published in April 2017.
How many GPs does Medically Limited have?
1.0 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 6,382 patients per GP against 2,171 across England.
Are appointments at Medically Limited face to face?
100% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Medically Limited's phone number?
01509 812343.