Quorn Medical Centre, Loughborough: patient reviews and CQC rating
Quorn Medical Centre is a GP practice in Loughborough with 9,616 registered patients (September 2026). In the 2026 GP Patient Survey, 95% of its patients described their overall experience as good, above the England figure of 77% (Leicester, Leicestershire and Rutland: 73%). The Care Quality Commission rates it Outstanding overall, in a report published in March 2017. It has 4.7 full-time-equivalent qualified GPs, or 2,055 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Quorn Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 80%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 46%, against 58% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 2nd of the 17 practices in Loughborough with 50 or more responses. 80% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (87%). 81 patients answered the survey (response rate 26%).
| Survey question | Quorn Medical Centre | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 95% | 73% | 77% |
| Easy to contact by phone | 80% | 51% | 57% |
| Easy to contact via the website | 46% | 51% | 58% |
| Easy to contact via the NHS App | 69% | 51% | 54% |
| Reception team helpful | 99% | 82% | 85% |
| Last contact good | 93% | 67% | 73% |
| Wait for appointment about right | 91% | 65% | 69% |
| Listened to well | 95% | 85% | 87% |
| Treated with care and concern | 95% | 84% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 97% | 89% | 90% |
In the Friends and Family Test for July 2026, 94% of 168 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Quorn Medical Centre is Outstanding, published in March 2017. 2 key questions are rated differently: Safe Good and Caring Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Outstanding |
9,616 patients were registered at Quorn Medical Centre in September 2026, down 1.4% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 4.7 full-time-equivalent qualified GPs, there are 2,055 patients per GP, close to the England figure of 2,171 and Leicester, Leicestershire and Rutland's 2,308. The practice also has 1.6 nurses and 1.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.9 | 4.9 |
| August 2024 | 4.9 | 4.9 |
| August 2025 | 4.9 | 5.6 |
| August 2026 | 4.7 | 5.7 |
From June 2026 to August 2026 the practice recorded 5,446 appointments a month, or 566 per 1,000 registered patients (England: 510). 55% were face to face (England: 63%). 44% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Quorn Medical Centre | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 566 | 550 | 510 |
| Face to face | 55% | 72% | 63% |
| Same day as booked | 44% | 41% | 45% |
| More than 28 days after booking | 6% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.2% against 0.8%), atrial fibrillation (3.3% against 2.2%) and cancer (4.7% against 3.8%). It has a lower share for osteoporosis (0.5% against 1.2%), a learning disability (0.3% against 0.6%) and diabetes (5.5% against 7.9%). The practice's patients live in areas with an average deprivation score of 8.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.2 years for women and 81.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.9% | 15.2% |
| Depression | 18+ yrs | 13.5% | 14.3% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Diabetes | 17+ yrs | 5.5% | 7.9% |
| Cancer | All ages | 4.7% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Dementia | All ages | 1.2% | 0.8% |
| Heart failure | All ages | 1.2% | 1.1% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.9% | 74.9% |
Quorn Medical Centre, 1 Station Road, Quorn, Loughborough, LE12 8BP. Phone: 01509 410800. Website: www.quornmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr NHR Simpson's Practice | 1.3 km | 79% |
| Alpine House Surgery | 2.9 km | 77% |
| Charnwood Surgery | 3.3 km | 91% |
| Park View Surgery | 3.6 km | 90% |
| Pinfold Medical Practice | 3.8 km | 72% |
- Alpine House Surgery (77% overall experience good)
- Charnwood Surgery (91% overall experience good)
- Dr NHR Simpson's Practice (79% overall experience good)
- Highgate Medical Centre (89% overall experience good)
- Medically Limited (88% overall experience good)
- The Anstey Surgery (58% overall experience good)
- The Cottage Surgery (92% overall experience good)
How do patients rate Quorn Medical Centre?
In the 2026 GP Patient Survey, 95% of patients described their overall experience of Quorn Medical Centre as good, above the England figure of 77%. 80% found it easy to get through by phone.
How many patients are registered at Quorn Medical Centre?
9,616 patients were registered in September 2026, down 1.4% on a year earlier.
What is Quorn Medical Centre's CQC rating?
Outstanding overall, published in March 2017.
How many GPs does Quorn Medical Centre have?
4.7 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,055 patients per GP against 2,171 across England.
Are appointments at Quorn Medical Centre face to face?
55% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Quorn Medical Centre's phone number?
01509 410800.