The Anstey Surgery, Leicester: patient reviews and CQC rating
The Anstey Surgery is a GP practice in Leicester with 7,361 registered patients (September 2026). In the 2026 GP Patient Survey, 58% of its patients described their overall experience as good, below the England figure of 77% (Leicester, Leicestershire and Rutland: 73%). The Care Quality Commission rates it Good overall, in a report published in June 2017. It has 4.1 full-time-equivalent qualified GPs, or 1,814 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Anstey Surgery
Its best result against England is the share who said they were treated with care and concern: 86%, against 86% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 22%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 71st of the 79 practices in Leicester with 50 or more responses. 44% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (57%). 94 patients answered the survey (response rate 28%).
| Survey question | The Anstey Surgery | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 58% | 73% | 77% |
| Easy to contact by phone | 44% | 51% | 57% |
| Easy to contact via the website | 35% | 51% | 58% |
| Easy to contact via the NHS App | 22% | 51% | 54% |
| Reception team helpful | 68% | 82% | 85% |
| Last contact good | 53% | 67% | 73% |
| Wait for appointment about right | 69% | 65% | 69% |
| Listened to well | 81% | 85% | 87% |
| Treated with care and concern | 86% | 84% | 86% |
| Confidence and trust in the clinician | 87% | 92% | 93% |
| Needs met | 86% | 89% | 90% |
In the Friends and Family Test for July 2026, 90% of 20 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Anstey Surgery is Good, published in June 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (December 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,361 patients were registered at The Anstey Surgery in September 2026, down 0.5% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 4.1 full-time-equivalent qualified GPs, there are 1,814 patients per GP, fewer than the England figure of 2,171 and Leicester, Leicestershire and Rutland's 2,308. The practice also has 2.5 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.7 | 3.7 |
| August 2024 | 3.5 | 3.5 |
| August 2025 | 3.1 | 3.1 |
| August 2026 | 4.1 | 4.1 |
From June 2026 to August 2026 the practice recorded 3,695 appointments a month, or 502 per 1,000 registered patients (England: 510). 62% were face to face (England: 63%). 35% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | The Anstey Surgery | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 502 | 550 | 510 |
| Face to face | 62% | 72% | 63% |
| Same day as booked | 35% | 41% | 45% |
| More than 28 days after booking | 6% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.0% against 2.2%). It has a lower share for a learning disability (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 10.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.2 years for women and 80.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.0% | 15.2% |
| Depression | 18+ yrs | 15.0% | 14.3% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Diabetes | 17+ yrs | 7.6% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Osteoporosis | 50+ yrs | 1.7% | 1.2% |
| COPD | All ages | 1.7% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Dementia | All ages | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.0% | 74.9% |
The Anstey Surgery, 21a The Nook, Anstey, Leicester, LE7 7AZ. Phone: 0116 236 2531. Website: www.theansteysurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Glenfield Surgery | 2.0 km | 67% |
| Beaumont Lodge Medical Practice | 2.4 km | 81% |
| Beaumont Leys Health Centre | 2.5 km | 60% |
| Groby Surgery | 2.8 km | 96% |
| The Parks Medical Centre - B Hainsworth | 3.0 km | 77% |
- Alpine House Surgery (77% overall experience good)
- Charnwood Surgery (91% overall experience good)
- Dr NHR Simpson's Practice (79% overall experience good)
- Highgate Medical Centre (89% overall experience good)
- Medically Limited (88% overall experience good)
- Quorn Medical Centre (95% overall experience good)
- The Cottage Surgery (92% overall experience good)
How do patients rate The Anstey Surgery?
In the 2026 GP Patient Survey, 58% of patients described their overall experience of The Anstey Surgery as good, below the England figure of 77%. 44% found it easy to get through by phone.
How many patients are registered at The Anstey Surgery?
7,361 patients were registered in September 2026, down 0.5% on a year earlier.
What is The Anstey Surgery's CQC rating?
Good overall, published in June 2017.
How many GPs does The Anstey Surgery have?
4.1 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,814 patients per GP against 2,171 across England.
Are appointments at The Anstey Surgery face to face?
62% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Anstey Surgery's phone number?
0116 236 2531.