The Parks Medical Centre - B Hainsworth, Leicester: patient reviews and CQC rating
The Parks Medical Centre - B Hainsworth is a GP practice in Leicester with 6,815 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Leicester, Leicestershire and Rutland: 73%). The Care Quality Commission rates it Good overall, in a report published in December 2019. It has 3.3 full-time-equivalent qualified GPs, or 2,044 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Parks Medical Centre - B Hainsworth
Its best result against England is the share who said the wait for their last appointment was about right: 79%, against 69% across England. Its weakest is the share who found it easy to contact the practice through its website: 46%, against 58% across England. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 25th of the 79 practices in Leicester with 50 or more responses. 67% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (81%). 89 patients answered the survey (response rate 20%).
| Survey question | The Parks Medical Centre - B Hainsworth | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 77% | 73% | 77% |
| Easy to contact by phone | 67% | 51% | 57% |
| Easy to contact via the website | 46% | 51% | 58% |
| Easy to contact via the NHS App | 56% | 51% | 54% |
| Reception team helpful | 83% | 82% | 85% |
| Last contact good | 73% | 67% | 73% |
| Wait for appointment about right | 79% | 65% | 69% |
| Listened to well | 80% | 85% | 87% |
| Treated with care and concern | 79% | 84% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 72% of 46 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Parks Medical Centre - B Hainsworth is Good, published in December 2019. All 5 key questions are rated Good. It held the same rating in the report before (February 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,815 patients were registered at The Parks Medical Centre - B Hainsworth in September 2026, up 1.1% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 3.3 full-time-equivalent qualified GPs, there are 2,044 patients per GP, close to the England figure of 2,171 and Leicester, Leicestershire and Rutland's 2,308. The practice also has 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.2 | 4.3 |
| August 2024 | 2.7 | 3.8 |
| August 2025 | 3.3 | 4.4 |
| August 2026 | 3.3 | 4.2 |
From June 2026 to August 2026 the practice recorded 2,195 appointments a month, or 322 per 1,000 registered patients (England: 510). 76% were face to face (England: 63%). 54% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
68% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | The Parks Medical Centre - B Hainsworth | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 322 | 550 | 510 |
| Face to face | 76% | 72% | 63% |
| Same day as booked | 54% | 41% | 45% |
| More than 28 days after booking | 1% | 7% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.1% against 1.2%), dementia (0.2% against 0.8%) and palliative or supportive care needs (0.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 45.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 78.0 years for women and 74.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.9% | 14.3% |
| High blood pressure | All ages | 11.8% | 15.2% |
| Diabetes | 17+ yrs | 8.9% | 7.9% |
| Asthma | 6+ yrs | 3.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% |
| Cancer | All ages | 1.9% | 3.8% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| COPD | All ages | 1.8% | 1.9% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Heart failure | All ages | 0.6% | 1.1% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 62.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 54.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 59.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 62.2% | 74.9% |
The Parks Medical Centre - B Hainsworth, The Parks Medical Centre, 340 Aikman Avenue, Leicester, LE3 9PW. Phone: 0116 287 1230.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Oakmeadow Surgery - RA Leach | 1.5 km | 49% |
| The Glenfield Surgery | 1.6 km | 67% |
| Beaumont Lodge Medical Practice | 1.7 km | 81% |
| Groby Road Medical Centre | 1.8 km | 64% |
| Hockley Farm Medical Practice | 1.8 km | 58% |
- Asquith Surgery (63% overall experience good)
- Beaumont Leys Health Centre (60% overall experience good)
- Fosse Family Practice (93% overall experience good)
- Merridale Medical Centre - RP Tew (69% overall experience good)
- Rushey Mead Health Centre (52% overall experience good)
How do patients rate The Parks Medical Centre - B Hainsworth?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of The Parks Medical Centre - B Hainsworth as good, against 77% across England. 67% found it easy to get through by phone.
How many patients are registered at The Parks Medical Centre - B Hainsworth?
6,815 patients were registered in September 2026, up 1.1% on a year earlier.
What is The Parks Medical Centre - B Hainsworth's CQC rating?
Good overall, published in December 2019.
How many GPs does The Parks Medical Centre - B Hainsworth have?
3.3 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,044 patients per GP against 2,171 across England.
Are appointments at The Parks Medical Centre - B Hainsworth face to face?
76% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Parks Medical Centre - B Hainsworth's phone number?
0116 287 1230.