Merridale Medical Centre - RP Tew, Leicester: patient reviews and CQC rating
Merridale Medical Centre - RP Tew is a GP practice in Leicester with 13,624 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, against 77% across England (Leicester, Leicestershire and Rutland: 73%). The Care Quality Commission rates it Good overall, in a report published in December 2016. It has 4.2 full-time-equivalent qualified GPs, or 3,228 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Merridale Medical Centre - RP Tew
Its best result against England is the share who found it easy to contact the practice using the NHS App: 59%, against 54% across England. Its weakest is the share who found it easy to get through to the practice by phone: 43%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 52nd of the 79 practices in Leicester with 50 or more responses. 43% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (73%). 113 patients answered the survey (response rate 21%).
| Survey question | Merridale Medical Centre - RP Tew | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 69% | 73% | 77% |
| Easy to contact by phone | 43% | 51% | 57% |
| Easy to contact via the website | 48% | 51% | 58% |
| Easy to contact via the NHS App | 59% | 51% | 54% |
| Reception team helpful | 79% | 82% | 85% |
| Last contact good | 64% | 67% | 73% |
| Wait for appointment about right | 65% | 65% | 69% |
| Listened to well | 82% | 85% | 87% |
| Treated with care and concern | 80% | 84% | 86% |
| Confidence and trust in the clinician | 84% | 92% | 93% |
| Needs met | 86% | 89% | 90% |
In the Friends and Family Test for July 2026, 89% of 37 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Merridale Medical Centre - RP Tew is Good, published in December 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,624 patients were registered at Merridale Medical Centre - RP Tew in September 2026, down 5.5% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 4.2 full-time-equivalent qualified GPs, there are 3,228 patients per GP, more than the England figure of 2,171 and Leicester, Leicestershire and Rutland's 2,308. The practice also has 0.7 nurses and 5.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.8 | 6.0 |
| August 2024 | 3.1 | 6.3 |
| August 2025 | 3.1 | 6.1 |
| August 2026 | 4.2 | 4.2 |
From June 2026 to August 2026 the practice recorded 7,079 appointments a month, or 520 per 1,000 registered patients (England: 510). 93% were face to face (England: 63%). 39% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Merridale Medical Centre - RP Tew | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 520 | 550 | 510 |
| Face to face | 93% | 72% | 63% |
| Same day as booked | 39% | 41% | 45% |
| More than 28 days after booking | 7% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (1.8% against 1.2%). It has a lower share for dementia (0.4% against 0.8%), atrial fibrillation (1.3% against 2.2%) and cancer (2.2% against 3.8%). The practice's patients live in areas with an average deprivation score of 35.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.9 years for women and 75.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.6% | 14.3% |
| High blood pressure | All ages | 12.2% | 15.2% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Asthma | 6+ yrs | 5.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| Cancer | All ages | 2.2% | 3.8% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| COPD | All ages | 2.0% | 1.9% |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Heart failure | All ages | 1.0% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 63.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 52.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 63.3% | 74.9% |
99% of the practice's patients live in the LE3 postcode district. 91% live in Leicester, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| LE3 | 13,541 | 99% |
Merridale Medical Centre - RP Tew, Merridale Medical Centre, 5 Fullhurst Avenue, Leicester, LE3 1BL. Phone: 0844 477 8891. Website: www.merridalemedicalcentre.co.uk/.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Narborough Road Surgery | 0.7 km | 76% |
| Westcotes GP Surgery (ONE) | 1.1 km | 76% |
| Westcotes GP Surgery | 1.1 km | 72% |
| Briton Street GP Surgery | 1.2 km | 70% |
| Fosse Family Practice | 1.3 km | 93% |
- Asquith Surgery (63% overall experience good)
- Beaumont Leys Health Centre (60% overall experience good)
- Fosse Family Practice (93% overall experience good)
- Rushey Mead Health Centre (52% overall experience good)
- The Parks Medical Centre - B Hainsworth (77% overall experience good)
How do patients rate Merridale Medical Centre - RP Tew?
In the 2026 GP Patient Survey, 69% of patients described their overall experience of Merridale Medical Centre - RP Tew as good, against 77% across England. 43% found it easy to get through by phone.
How many patients are registered at Merridale Medical Centre - RP Tew?
13,624 patients were registered in September 2026, down 5.5% on a year earlier.
What is Merridale Medical Centre - RP Tew's CQC rating?
Good overall, published in December 2016.
How many GPs does Merridale Medical Centre - RP Tew have?
4.2 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 3,228 patients per GP against 2,171 across England.
Are appointments at Merridale Medical Centre - RP Tew face to face?
93% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Merridale Medical Centre - RP Tew's phone number?
0844 477 8891.