Carillon PCN: primary care network practices and patient survey
Carillon PCN is a primary care network of 5 GP practices with 52,760 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England. Its practices have 2,173 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Carillon PCN with survey results, the share of patients describing their overall experience as good ranges from 66% at Woodbrook Medical Centre to 90% at Park View Surgery, with a median of 75% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Campus View Medical Centre has the highest share finding it easy to get through by phone (81%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Park View Surgery | 7,754 | 90% | 45% | Good | 1,817 |
| Campus View Medical Centre | 14,546 | 84% | 81% | Good | 4,827 |
| Bridge Street Medical Practice | 8,236 | 75% | 36% | Good | 1,706 |
| Pinfold Medical Practice | 12,364 | 72% | 33% | Good | 1,656 |
| Woodbrook Medical Centre | 9,860 | 66% | 30% | Good | 2,092 |
Results for the network as a whole, from 444 responses, against Leicester, Leicestershire and Rutland and England.
| Survey question | Carillon PCN | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 78% | 73% | 77% |
| Easy to contact by phone | 48% | 51% | 57% |
| Easy to contact via the website | 48% | 51% | 58% |
| Easy to contact via the NHS App | 53% | 51% | 54% |
| Reception team helpful | 88% | 82% | 85% |
| Last contact good | 67% | 67% | 73% |
| Wait for appointment about right | 65% | 65% | 69% |
| Listened to well | 82% | 85% | 87% |
| Treated with care and concern | 82% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
There are 2,173 registered patients per full-time-equivalent qualified GP in Carillon PCN, close to England's 2,171 and Leicester, Leicestershire and Rutland's 2,308. Practices recorded 419 appointments a month per 1,000 patients (England: 510), 73% of them face to face. 40% of appointments took place on the day they were booked (England: 45%).
14% of registered patients are aged 65 or over (England: 19%). Lists shrank by 3.8% over the year (England: shrank 1.1%).
| Measure | Carillon PCN | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Patients per qualified GP | 2,173 | 2,308 | 2,171 |
| Appointments per 1,000 patients a month | 419 | 550 | 510 |
| Face-to-face appointments | 73% | 72% | 63% |
| Same day as booked | 40% | 41% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 14% | 19% | 19% |
Relative to England, the register furthest above England's rate at practices in Carillon PCN is palliative care (0.7% against 0.6%), and the furthest below is cancer (2.4% against 3.8%).
| Condition register | Age group | Carillon PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 11.3% | 14.3% | 5,540 |
| High blood pressure | All ages | 11.2% | 15.2% | 6,345 |
| Diabetes | 17+ yrs | 6.0% | 7.9% | 2,979 |
| Asthma | 6+ yrs | 5.1% | 6.6% | 2,809 |
| Chronic kidney disease | 18+ yrs | 3.6% | 4.6% | 1,773 |
| Cancer | All ages | 2.4% | 3.8% | 1,353 |
| Coronary heart disease | All ages | 2.0% | 3.0% | 1,134 |
| Atrial fibrillation | All ages | 1.6% | 2.2% | 930 |
| Stroke and TIA | All ages | 1.3% | 1.9% | 766 |
| COPD | All ages | 1.3% | 1.9% | 738 |
| Serious mental illness | All ages | 1.0% | 1.0% | 596 |
| Heart failure | All ages | 1.0% | 1.1% | 574 |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% | 136 |
| Dementia | All ages | 0.7% | 0.8% | 380 |
| Palliative care | All ages | 0.7% | 0.6% | 371 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 313 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 266 |
| Learning disability | All ages | 0.4% | 0.6% | 244 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 238 |
- Beacon (Charnwood) PCN (4 practices)
- Melton, Syston and Vale PCN (4 practices)
- Soar Valley PCN (8 practices)
- Watermead PCN (5 practices)
Which practices are in Carillon PCN?
Bridge Street Medical Practice, Campus View Medical Centre, Park View Surgery, Pinfold Medical Practice and Woodbrook Medical Centre.
How do patients rate Carillon PCN?
78% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Carillon PCN cover?
52,760 registered patients across 5 practices in September 2026.
How many patients per GP does Carillon PCN have?
2,173 per full-time-equivalent qualified GP, against 2,171 across England.