Campus View Medical Centre, Loughborough: patient reviews and CQC rating
Campus View Medical Centre is a GP practice in Loughborough with 14,546 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Leicester, Leicestershire and Rutland: 73%). The Care Quality Commission rates it Good overall, in a report published in October 2023. It has 3.0 full-time-equivalent qualified GPs, or 4,827 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Campus View Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 81%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 56%, against 58% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
81% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (78%). 46 patients answered the survey (response rate 4%).
| Survey question | Campus View Medical Centre | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 84% | 73% | 77% |
| Easy to contact by phone | 81% | 51% | 57% |
| Easy to contact via the website | 56% | 51% | 58% |
| Easy to contact via the NHS App | 63% | 51% | 54% |
| Reception team helpful | 92% | 82% | 85% |
| Last contact good | 79% | 67% | 73% |
| Wait for appointment about right | 70% | 65% | 69% |
| Listened to well | 87% | 85% | 87% |
| Treated with care and concern | 92% | 84% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 98% | 89% | 90% |
In the Friends and Family Test for July 2026, 100% of 11 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Campus View Medical Centre is Good, published in October 2023. One key question is rated differently: Effective Requires Improvement. It held the same rating in the report before (April 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
14,546 patients were registered at Campus View Medical Centre in September 2026, down 6.3% on a year earlier (England: down 1.1%).
1% of its patients are aged 65 or over, against 19% across England. With 3.0 full-time-equivalent qualified GPs, there are 4,827 patients per GP, more than the England figure of 2,171 and Leicester, Leicestershire and Rutland's 2,308. The practice also has 0.8 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.2 | 2.2 |
| August 2024 | 4.2 | 4.2 |
| August 2025 | 3.2 | 3.2 |
| August 2026 | 3.0 | 3.0 |
From June 2026 to August 2026 the practice recorded 2,673 appointments a month, or 184 per 1,000 registered patients (England: 510). 75% were face to face (England: 63%). 24% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Campus View Medical Centre | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 184 | 550 | 510 |
| Face to face | 75% | 72% | 63% |
| Same day as booked | 24% | 41% | 45% |
| More than 28 days after booking | 1% | 7% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a lower share of patients for COPD (0.0% against 1.9%), peripheral arterial disease (0.0% against 0.6%) and atrial fibrillation (0.1% against 2.2%). The practice's patients live in areas with an average deprivation score of 13.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.9 years for women and 78.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 2.8% | 14.3% |
| Asthma | 6+ yrs | 2.6% | 6.6% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| High blood pressure | All ages | 0.8% | 15.2% |
| Diabetes | 17+ yrs | 0.7% | 7.9% |
| Cancer | All ages | 0.2% | 3.8% |
| Chronic kidney disease | 18+ yrs | 0.2% | 4.6% |
| Serious mental illness | All ages | 0.2% | 1.0% |
| Epilepsy | 18+ yrs | 0.2% | 0.8% |
| Coronary heart disease | All ages | 0.2% | 3.0% |
| Dementia | All ages | 0.2% | 0.8% |
| Learning disability | All ages | 0.1% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Stroke and TIA | All ages | 0.1% | 1.9% |
| Atrial fibrillation | All ages | 0.1% | 2.2% |
| Heart failure | All ages | 0.1% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.1% | 0.8% |
| COPD | All ages | 0.0% | 1.9% |
| Peripheral arterial disease | All ages | 0.0% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 22.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.3% | 74.9% |
97% of the practice's patients live in the LE11 postcode district. 97% live in Charnwood, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| LE11 | 14,754 | 97% |
Campus View Medical Centre, University Medical Centre, Loughborough University, Loughborough, LE11 3TU. Phone: 01509 222061.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Charnwood GP Network Head Office | 1.2 km | 74% |
| Dishley Grange Medical Practice | 1.8 km | 43% |
| Woodbrook Medical Centre | 1.8 km | 66% |
| Bridge Street Medical Practice | 1.9 km | 75% |
| Park View Surgery | 1.9 km | 90% |
- Bridge Street Medical Practice (75% overall experience good)
- Park View Surgery (90% overall experience good)
- Pinfold Medical Practice (72% overall experience good)
- Woodbrook Medical Centre (66% overall experience good)
How do patients rate Campus View Medical Centre?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Campus View Medical Centre as good, against 77% across England. 81% found it easy to get through by phone.
How many patients are registered at Campus View Medical Centre?
14,546 patients were registered in September 2026, down 6.3% on a year earlier.
What is Campus View Medical Centre's CQC rating?
Good overall, published in October 2023.
How many GPs does Campus View Medical Centre have?
3.0 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 4,827 patients per GP against 2,171 across England.
Are appointments at Campus View Medical Centre face to face?
75% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Campus View Medical Centre's phone number?
01509 222061.