Carlisle PCN: primary care network practices and patient survey
Carlisle PCN is a primary care network of 3 GP practices with 35,769 registered patients (September 2026). In the 2026 GP Patient Survey, 64% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 3,652 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Carlisle PCN with survey results, the share of patients describing their overall experience as good ranges from 57% at Eden Medical Group to 81% at Warwick Square Group Practice, with a median of 63% (England: 77%). 0 are above England and 2 below by more than the survey's margin of error. Warwick Square Group Practice has the highest share finding it easy to get through by phone (80%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Warwick Square Group Practice | 7,903 | 81% | 80% | Good | 4,742 |
| Carlisle Central Practice | 13,040 | 63% | 50% | Good | 12,868 |
| Eden Medical Group | 14,826 | 57% | 32% | Good | 2,084 |
Results for the network as a whole, from 348 responses, against North East and North Cumbria and England.
| Survey question | Carlisle PCN | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 64% | 80% | 77% |
| Easy to contact by phone | 49% | 62% | 57% |
| Easy to contact via the website | 44% | 59% | 58% |
| Easy to contact via the NHS App | 40% | 58% | 54% |
| Reception team helpful | 79% | 88% | 85% |
| Last contact good | 63% | 76% | 73% |
| Wait for appointment about right | 66% | 72% | 69% |
| Listened to well | 77% | 89% | 87% |
| Treated with care and concern | 75% | 88% | 86% |
| Confidence and trust in the clinician | 86% | 93% | 93% |
| Needs met | 84% | 91% | 90% |
There are 3,652 registered patients per full-time-equivalent qualified GP in Carlisle PCN, more than England's 2,171 and North East and North Cumbria's 2,088. Practices recorded 454 appointments a month per 1,000 patients (England: 510), 66% of them face to face. 39% of appointments took place on the day they were booked (England: 45%).
19% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.4% over the year (England: shrank 1.1%).
| Measure | Carlisle PCN | North East and North Cumbria | England |
|---|---|---|---|
| Patients per qualified GP | 3,652 | 2,088 | 2,171 |
| Appointments per 1,000 patients a month | 454 | 550 | 510 |
| Face-to-face appointments | 66% | 68% | 63% |
| Same day as booked | 39% | 42% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 19% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Carlisle PCN is peripheral arterial disease (1.1% against 0.6%), and the furthest below is osteoporosis (0.5% against 1.2%).
| Condition register | Age group | Carlisle PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 20.6% | 14.3% | 6,139 |
| High blood pressure | All ages | 15.3% | 15.2% | 5,667 |
| Diabetes | 17+ yrs | 8.1% | 7.9% | 2,436 |
| Asthma | 6+ yrs | 6.8% | 6.6% | 2,358 |
| Chronic kidney disease | 18+ yrs | 5.4% | 4.6% | 1,623 |
| Coronary heart disease | All ages | 4.4% | 3.0% | 1,622 |
| Cancer | All ages | 3.9% | 3.8% | 1,426 |
| COPD | All ages | 2.4% | 1.9% | 873 |
| Stroke and TIA | All ages | 2.3% | 1.9% | 864 |
| Atrial fibrillation | All ages | 2.3% | 2.2% | 846 |
| Serious mental illness | All ages | 1.3% | 1.0% | 467 |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% | 345 |
| Peripheral arterial disease | All ages | 1.1% | 0.6% | 402 |
| Epilepsy | 18+ yrs | 1.1% | 0.8% | 314 |
| Heart failure | All ages | 1.0% | 1.1% | 373 |
| Dementia | All ages | 0.8% | 0.8% | 291 |
| Learning disability | All ages | 0.6% | 0.6% | 226 |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% | 74 |
| Palliative care | All ages | 0.3% | 0.6% | 121 |
- Carlisle Healthcare PCN (4 practices)
- Cockermouth & Maryport PCN (2 practices)
- Copeland Haven PCN (3 practices)
- Copeland PCN (3 practices)
- Keswick & Solway PCN (7 practices)
Which practices are in Carlisle PCN?
Carlisle Central Practice, Eden Medical Group and Warwick Square Group Practice.
How do patients rate Carlisle PCN?
64% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Carlisle PCN cover?
35,769 registered patients across 3 practices in September 2026.
How many patients per GP does Carlisle PCN have?
3,652 per full-time-equivalent qualified GP, against 2,171 across England.