Warwick Square Group Practice, Carlisle: patient reviews and CQC rating
Warwick Square Group Practice is a GP practice in Carlisle with 7,903 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in July 2022. It has 1.7 full-time-equivalent qualified GPs, or 4,742 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Warwick Square Group Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 80%, above the England figure of 57%. Its weakest is the share who said the healthcare professional was good at listening to them: 80%, below the England figure of 87%. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 3rd of the 7 practices in Carlisle with 50 or more responses. 80% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (81%). 104 patients answered the survey (response rate 27%).
| Survey question | Warwick Square Group Practice | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 81% | 80% | 77% |
| Easy to contact by phone | 80% | 62% | 57% |
| Easy to contact via the website | 50% | 59% | 58% |
| Easy to contact via the NHS App | 69% | 58% | 54% |
| Reception team helpful | 88% | 88% | 85% |
| Last contact good | 87% | 76% | 73% |
| Wait for appointment about right | 70% | 72% | 69% |
| Listened to well | 80% | 89% | 87% |
| Treated with care and concern | 81% | 88% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 87% | 91% | 90% |
In the Friends and Family Test for July 2026, 84% of 50 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Warwick Square Group Practice is Good, published in July 2022. All 5 key questions are rated Good. It held the same rating in the report before (August 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,903 patients were registered at Warwick Square Group Practice in September 2026, almost the same as a year earlier.
21% of its patients are aged 65 or over, against 19% across England. With 1.7 full-time-equivalent qualified GPs, there are 4,742 patients per GP, more than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 2.4 nurses and 0.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.3 | 2.3 |
| August 2024 | 2.0 | 4.1 |
| August 2025 | 2.0 | 3.1 |
| August 2026 | 1.7 | 1.7 |
From June 2026 to August 2026 the practice recorded 3,770 appointments a month, or 477 per 1,000 registered patients (England: 510). 58% were face to face (England: 63%). 45% took place on the day they were booked and 11% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Warwick Square Group Practice | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 477 | 550 | 510 |
| Face to face | 58% | 68% | 63% |
| Same day as booked | 45% | 42% | 45% |
| More than 28 days after booking | 11% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (0.9% against 0.6%), depression (23.9% against 14.3%) and coronary heart disease (4.7% against 3.0%). It has a lower share for osteoporosis (0.3% against 1.2%) and palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 24.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.0 years for women and 76.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 23.9% | 14.3% |
| High blood pressure | All ages | 17.9% | 15.2% |
| Diabetes | 17+ yrs | 8.7% | 7.9% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% |
| Coronary heart disease | All ages | 4.7% | 3.0% |
| Cancer | All ages | 4.3% | 3.8% |
| COPD | All ages | 2.8% | 1.9% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 1.1% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Dementia | All ages | 0.9% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.4% | 74.9% |
Warwick Square Group Practice, Grosvenor House, Warwick Square, Carlisle, CA1 1LB. Phone: 01228 536561. Website: www.warwicksquaregrouppractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Carlisle Central Practice | 0.1 km | 63% |
| Spencer Street Surgery | 0.3 km | 89% |
| Eden Medical Group | 1.6 km | 57% |
| St Pauls Practice | 1.7 km | 80% |
| Dalston Medical Group | 6.9 km | 74% |
- Carlisle Central Practice (63% overall experience good)
- Eden Medical Group (57% overall experience good)
How do patients rate Warwick Square Group Practice?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Warwick Square Group Practice as good, against 77% across England. 80% found it easy to get through by phone.
How many patients are registered at Warwick Square Group Practice?
7,903 patients were registered in September 2026, up 0.2% on a year earlier.
What is Warwick Square Group Practice's CQC rating?
Good overall, published in July 2022.
How many GPs does Warwick Square Group Practice have?
1.7 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 4,742 patients per GP against 2,171 across England.
Are appointments at Warwick Square Group Practice face to face?
58% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Warwick Square Group Practice's phone number?
01228 536561.