Copeland PCN: primary care network practices and patient survey
Copeland PCN is a primary care network of 3 GP practices with 42,370 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 4,708 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Copeland PCN with survey results, the share of patients describing their overall experience as good ranges from 68% at Fellview Healthcare to 85% at Seascale Health Centre, with a median of 71% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Seascale Health Centre has the highest share finding it easy to get through by phone (72%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Seascale Health Centre | 5,925 | 85% | 72% | Good | 3,555 |
| Lowther Medical Centre | 13,627 | 71% | 39% | Good | 15,969 |
| Fellview Healthcare | 22,818 | 68% | 29% | Good | 3,521 |
Results for the network as a whole, from 342 responses, against North East and North Cumbria and England.
| Survey question | Copeland PCN | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 71% | 80% | 77% |
| Easy to contact by phone | 38% | 62% | 57% |
| Easy to contact via the website | 54% | 59% | 58% |
| Easy to contact via the NHS App | 58% | 58% | 54% |
| Reception team helpful | 80% | 88% | 85% |
| Last contact good | 65% | 76% | 73% |
| Wait for appointment about right | 66% | 72% | 69% |
| Listened to well | 86% | 89% | 87% |
| Treated with care and concern | 83% | 88% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 90% | 91% | 90% |
There are 4,708 registered patients per full-time-equivalent qualified GP in Copeland PCN, more than England's 2,171 and North East and North Cumbria's 2,088. Practices recorded 558 appointments a month per 1,000 patients (England: 510), 64% of them face to face. 41% of appointments took place on the day they were booked (England: 45%).
23% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.9% over the year (England: shrank 1.1%).
| Measure | Copeland PCN | North East and North Cumbria | England |
|---|---|---|---|
| Patients per qualified GP | 4,708 | 2,088 | 2,171 |
| Appointments per 1,000 patients a month | 558 | 550 | 510 |
| Face-to-face appointments | 64% | 68% | 63% |
| Same day as booked | 41% | 42% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 23% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Copeland PCN is peripheral arterial disease (1.1% against 0.6%), and the furthest below is osteoporosis (0.5% against 1.2%).
| Condition register | Age group | Copeland PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 20.4% | 14.3% | 7,156 |
| High blood pressure | All ages | 18.1% | 15.2% | 7,749 |
| Diabetes | 17+ yrs | 10.0% | 7.9% | 3,566 |
| Asthma | 6+ yrs | 7.6% | 6.6% | 3,093 |
| Chronic kidney disease | 18+ yrs | 6.2% | 4.6% | 2,182 |
| Cancer | All ages | 4.8% | 3.8% | 2,079 |
| Coronary heart disease | All ages | 4.8% | 3.0% | 2,040 |
| Atrial fibrillation | All ages | 3.0% | 2.2% | 1,282 |
| Stroke and TIA | All ages | 2.7% | 1.9% | 1,158 |
| COPD | All ages | 2.7% | 1.9% | 1,155 |
| Heart failure | All ages | 1.5% | 1.1% | 647 |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% | 459 |
| Peripheral arterial disease | All ages | 1.1% | 0.6% | 453 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 358 |
| Serious mental illness | All ages | 1.0% | 1.0% | 434 |
| Dementia | All ages | 0.8% | 0.8% | 362 |
| Learning disability | All ages | 0.8% | 0.6% | 348 |
| Palliative care | All ages | 0.7% | 0.6% | 287 |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% | 97 |
- Carlisle Healthcare PCN (4 practices)
- Carlisle PCN (3 practices)
- Cockermouth & Maryport PCN (2 practices)
- Copeland Haven PCN (3 practices)
- Keswick & Solway PCN (7 practices)
Which practices are in Copeland PCN?
Fellview Healthcare, Lowther Medical Centre and Seascale Health Centre.
How do patients rate Copeland PCN?
71% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Copeland PCN cover?
42,370 registered patients across 3 practices in September 2026.
How many patients per GP does Copeland PCN have?
4,708 per full-time-equivalent qualified GP, against 2,171 across England.