Woodview Medical Practice, Bishop Auckland: patient reviews and CQC rating
Woodview Medical Practice is a GP practice in Bishop Auckland with 2,617 registered patients (September 2026). In the 2026 GP Patient Survey, 95% of its patients described their overall experience as good, above the England figure of 77% (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 2.3 full-time-equivalent qualified GPs, or 1,118 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Woodview Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 98%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 99%, above the England figure of 93%. Of the 11 results in the table, 11 are above England and 0 below by more than the survey's margin of error.
On overall experience it is 1st of the 7 practices in Bishop Auckland with 50 or more responses. 98% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (93%). 104 patients answered the survey (response rate 37%).
| Survey question | Woodview Medical Practice | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 95% | 80% | 77% |
| Easy to contact by phone | 98% | 62% | 57% |
| Easy to contact via the website | 86% | 59% | 58% |
| Easy to contact via the NHS App | 83% | 58% | 54% |
| Reception team helpful | 100% | 88% | 85% |
| Last contact good | 97% | 76% | 73% |
| Wait for appointment about right | 95% | 72% | 69% |
| Listened to well | 97% | 89% | 87% |
| Treated with care and concern | 96% | 88% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 97% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 32 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Woodview Medical Practice is Good, published in February 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,617 patients were registered at Woodview Medical Practice in September 2026, almost the same as a year earlier.
31% of its patients are aged 65 or over, against 19% across England. With 2.3 full-time-equivalent qualified GPs, there are 1,118 patients per GP, fewer than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 0.8 nurses and 0.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.3 | 2.3 |
| August 2024 | 2.3 | 2.3 |
| August 2025 | 2.3 | 2.3 |
| August 2026 | 2.3 | 2.3 |
From June 2026 to August 2026 the practice recorded 1,723 appointments a month, or 658 per 1,000 registered patients (England: 510). 62% were face to face (England: 63%). 30% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Woodview Medical Practice | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 658 | 550 | 510 |
| Face to face | 62% | 68% | 63% |
| Same day as booked | 30% | 42% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (2.5% against 0.6%), dementia (1.9% against 0.8%) and COPD (4.1% against 1.9%). The practice's patients live in areas with an average deprivation score of 29.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.8 years for women and 78.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 22.8% | 15.2% |
| Depression | 18+ yrs | 20.1% | 14.3% |
| Diabetes | 17+ yrs | 11.3% | 7.9% |
| Asthma | 6+ yrs | 10.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.2% | 4.6% |
| Cancer | All ages | 5.6% | 3.8% |
| Coronary heart disease | All ages | 5.5% | 3.0% |
| Atrial fibrillation | All ages | 4.1% | 2.2% |
| COPD | All ages | 4.1% | 1.9% |
| Stroke and TIA | All ages | 3.7% | 1.9% |
| Palliative care | All ages | 2.5% | 0.6% |
| Heart failure | All ages | 2.4% | 1.1% |
| Dementia | All ages | 1.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.5% | 0.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 83.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 84.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.0% | 74.9% |
Woodview Medical Practice, The Surgery, Cockfield, Bishop Auckland, DL13 5AF. Phone: 01388 718202. Website: www.woodviewmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Pinfold Medical Practice | 2.6 km | 91% |
| Evenwood Medical Practice | 3.0 km | 93% |
| Gainford Surgery | 8.8 km | 100% |
| Auckland Medical Group | 9.0 km | 88% |
| Station View Medical Centre | 9.5 km | 83% |
- Barnard Castle Surgery (84% overall experience good)
- Evenwood Medical Practice (93% overall experience good)
- Gainford Surgery (100% overall experience good)
- Old Forge Surgery (90% overall experience good)
- Pinfold Medical Practice (91% overall experience good)
How do patients rate Woodview Medical Practice?
In the 2026 GP Patient Survey, 95% of patients described their overall experience of Woodview Medical Practice as good, above the England figure of 77%. 98% found it easy to get through by phone.
How many patients are registered at Woodview Medical Practice?
2,617 patients were registered in September 2026, down 0.3% on a year earlier.
What is Woodview Medical Practice's CQC rating?
Good overall, published in February 2017.
How many GPs does Woodview Medical Practice have?
2.3 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,118 patients per GP against 2,171 across England.
Are appointments at Woodview Medical Practice face to face?
62% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Woodview Medical Practice's phone number?
01388 718202.