Evenwood Medical Practice, Bishop Auckland: patient reviews and CQC rating
Evenwood Medical Practice is a GP practice in Bishop Auckland with 2,355 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 0.4 full-time-equivalent qualified GPs, or 5,425 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Evenwood Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 91%, above the England figure of 57%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 91%, against 93% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 2nd of the 7 practices in Bishop Auckland with 50 or more responses. 91% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (98%). 103 patients answered the survey (response rate 30%).
| Survey question | Evenwood Medical Practice | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 93% | 80% | 77% |
| Easy to contact by phone | 91% | 62% | 57% |
| Easy to contact via the website | 69% | 59% | 58% |
| Easy to contact via the NHS App | 85% | 58% | 54% |
| Reception team helpful | 100% | 88% | 85% |
| Last contact good | 100% | 76% | 73% |
| Wait for appointment about right | 97% | 72% | 69% |
| Listened to well | 92% | 89% | 87% |
| Treated with care and concern | 100% | 88% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 99% | 91% | 90% |
In the Friends and Family Test for July 2026, 100% of 37 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Evenwood Medical Practice is Good, published in March 2017. One key question is rated differently: Caring Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Outstanding |
| Responsive | Good |
| Effective | Good |
2,355 patients were registered at Evenwood Medical Practice in September 2026, up 1.9% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 0.4 full-time-equivalent qualified GPs, there are 5,425 patients per GP, more than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 0.3 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.5 | 0.5 |
| August 2024 | 0.5 | 0.5 |
| August 2025 | 0.4 | 0.4 |
| August 2026 | 0.4 | 0.4 |
From June 2026 to August 2026 the practice recorded 1,489 appointments a month, or 632 per 1,000 registered patients (England: 510). 90% were face to face (England: 63%). 34% took place on the day they were booked and 15% more than 28 days after booking (England: 45% and 5%).
35% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Evenwood Medical Practice | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 632 | 550 | 510 |
| Face to face | 90% | 68% | 63% |
| Same day as booked | 34% | 42% | 45% |
| More than 28 days after booking | 15% | 6% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.1% against 0.6%), COPD (3.3% against 1.9%) and coronary heart disease (5.1% against 3.0%). It has a lower share for osteoporosis (0.1% against 1.2%), chronic kidney disease (2.1% against 4.6%) and depression (9.4% against 14.3%). The practice's patients live in areas with an average deprivation score of 39.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.4 years for women and 78.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.1% | 15.2% |
| Diabetes | 17+ yrs | 13.6% | 7.9% |
| Depression | 18+ yrs | 9.4% | 14.3% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Coronary heart disease | All ages | 5.1% | 3.0% |
| Cancer | All ages | 3.6% | 3.8% |
| COPD | All ages | 3.3% | 1.9% |
| Stroke and TIA | All ages | 3.1% | 1.9% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Chronic kidney disease | 18+ yrs | 2.1% | 4.6% |
| Heart failure | All ages | 1.6% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.4% | 0.8% |
| Dementia | All ages | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Learning disability | All ages | 0.9% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 84.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.0% | 74.9% |
Evenwood Medical Practice, Copeland Lane, Evenwood, Bishop Auckland, DL14 9SU. Phone: 01388 832236. Website: www.evenwoodsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Woodview Medical Practice | 3.0 km | 95% |
| Pinfold Medical Practice | 5.0 km | 91% |
| Auckland Medical Group | 6.0 km | 88% |
| Station View Medical Centre | 6.6 km | 83% |
| Bishopgate Medical Centre | 6.8 km | 90% |
- Barnard Castle Surgery (84% overall experience good)
- Gainford Surgery (100% overall experience good)
- Old Forge Surgery (90% overall experience good)
- Pinfold Medical Practice (91% overall experience good)
- Woodview Medical Practice (95% overall experience good)
How do patients rate Evenwood Medical Practice?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of Evenwood Medical Practice as good, above the England figure of 77%. 91% found it easy to get through by phone.
How many patients are registered at Evenwood Medical Practice?
2,355 patients were registered in September 2026, up 1.9% on a year earlier.
What is Evenwood Medical Practice's CQC rating?
Good overall, published in March 2017.
How many GPs does Evenwood Medical Practice have?
0.4 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 5,425 patients per GP against 2,171 across England.
Are appointments at Evenwood Medical Practice face to face?
90% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Evenwood Medical Practice's phone number?
01388 832236.