Durham Coast PCN: primary care network practices and patient survey
Durham Coast PCN is a primary care network of 4 GP practices with 33,738 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,348 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Durham Coast PCN with survey results, the share of patients describing their overall experience as good ranges from 83% at Bevan Medical Group Surgery to 95% at Southdene Medical Centre, with a median of 87% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Southdene Medical Centre has the highest share finding it easy to get through by phone (91%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Southdene Medical Centre | 3,436 | 95% | 91% | Requires improvement | 1,998 |
| Wingate Medical Practice | 3,556 | 90% | 91% | Good | 4,167 |
| East Durham Medical Group | 17,988 | 83% | 68% | Outstanding | 2,018 |
| Bevan Medical Group Surgery | 8,758 | 83% | 90% | Good | 3,041 |
Results for the network as a whole, from 359 responses, against North East and North Cumbria and England.
| Survey question | Durham Coast PCN | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 85% | 80% | 77% |
| Easy to contact by phone | 77% | 62% | 57% |
| Easy to contact via the website | 76% | 59% | 58% |
| Easy to contact via the NHS App | 79% | 58% | 54% |
| Reception team helpful | 91% | 88% | 85% |
| Last contact good | 88% | 76% | 73% |
| Wait for appointment about right | 80% | 72% | 69% |
| Listened to well | 93% | 89% | 87% |
| Treated with care and concern | 91% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 93% | 93% |
| Needs met | 96% | 91% | 90% |
There are 2,348 registered patients per full-time-equivalent qualified GP in Durham Coast PCN, close to England's 2,171 and North East and North Cumbria's 2,088. Practices recorded 806 appointments a month per 1,000 patients (England: 510), 83% of them face to face. 30% of appointments took place on the day they were booked (England: 45%).
20% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.3% over the year (England: shrank 1.1%).
| Measure | Durham Coast PCN | North East and North Cumbria | England |
|---|---|---|---|
| Patients per qualified GP | 2,348 | 2,088 | 2,171 |
| Appointments per 1,000 patients a month | 806 | 550 | 510 |
| Face-to-face appointments | 83% | 68% | 63% |
| Same day as booked | 30% | 42% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 20% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Durham Coast PCN is copd (4.3% against 1.9%), and the furthest below is osteoporosis (0.9% against 1.2%).
| Condition register | Age group | Durham Coast PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 19.0% | 15.2% | 6,425 |
| Depression | 18+ yrs | 18.1% | 14.3% | 4,884 |
| Diabetes | 17+ yrs | 10.8% | 7.9% | 2,971 |
| Asthma | 6+ yrs | 8.3% | 6.6% | 2,642 |
| Coronary heart disease | All ages | 4.6% | 3.0% | 1,546 |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% | 1,231 |
| COPD | All ages | 4.3% | 1.9% | 1,470 |
| Cancer | All ages | 4.3% | 3.8% | 1,441 |
| Atrial fibrillation | All ages | 2.6% | 2.2% | 869 |
| Stroke and TIA | All ages | 2.4% | 1.9% | 810 |
| Heart failure | All ages | 2.0% | 1.1% | 682 |
| Serious mental illness | All ages | 1.3% | 1.0% | 454 |
| Epilepsy | 18+ yrs | 1.2% | 0.8% | 321 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 291 |
| Peripheral arterial disease | All ages | 1.0% | 0.6% | 330 |
| Palliative care | All ages | 1.0% | 0.6% | 325 |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% | 121 |
| Learning disability | All ages | 0.8% | 0.6% | 281 |
| Dementia | All ages | 0.8% | 0.8% | 266 |
- Bishop Auckland PCN (3 practices)
- Chester le Street PCN (7 practices)
- Derwentside PCN (12 practices)
- Durham East PCN (5 practices)
- Durham West PCN (3 practices)
- Easington Central PCN (3 practices)
- North Easington PCN (5 practices)
- Sedgefield 1 PCN (4 practices)
- Sedgefield North PCN (5 practices)
- Teesdale PCN (6 practices)
- Wear Valley PCN (3 practices)
Which practices are in Durham Coast PCN?
Bevan Medical Group Surgery, East Durham Medical Group, Southdene Medical Centre and Wingate Medical Practice.
How do patients rate Durham Coast PCN?
85% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Durham Coast PCN cover?
33,738 registered patients across 4 practices in September 2026.
How many patients per GP does Durham Coast PCN have?
2,348 per full-time-equivalent qualified GP, against 2,171 across England.