Bytes PCN: primary care network practices and patient survey
Bytes PCN is a primary care network of 4 GP practices with 53,841 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,801 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Bytes PCN with survey results, the share of patients describing their overall experience as good ranges from 79% at Yarm Medical Practice to 94% at The Eaglescliffe Medical Practice, with a median of 84% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Dr Corbett, Dr Garget & Dr Mendis has the highest share finding it easy to get through by phone (78%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Eaglescliffe Medical Practice | 13,309 | 94% | 66% | Outstanding | 1,751 |
| Dr Corbett, Dr Garget & Dr Mendis | 5,596 | 88% | 78% | Good | 1,865 |
| Thornaby and Barwick Medical Group | 20,774 | 79% | 56% | Good | 1,697 |
| Yarm Medical Practice | 14,162 | 79% | 30% | Outstanding | 2,007 |
Results for the network as a whole, from 444 responses, against North East and North Cumbria and England.
| Survey question | Bytes PCN | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 84% | 80% | 77% |
| Easy to contact by phone | 54% | 62% | 57% |
| Easy to contact via the website | 56% | 59% | 58% |
| Easy to contact via the NHS App | 61% | 58% | 54% |
| Reception team helpful | 94% | 88% | 85% |
| Last contact good | 76% | 76% | 73% |
| Wait for appointment about right | 76% | 72% | 69% |
| Listened to well | 91% | 89% | 87% |
| Treated with care and concern | 91% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
There are 1,801 registered patients per full-time-equivalent qualified GP in Bytes PCN, fewer than England's 2,171 and North East and North Cumbria's 2,088. Practices recorded 506 appointments a month per 1,000 patients (England: 510), 66% of them face to face. 48% of appointments took place on the day they were booked (England: 45%).
21% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.2% over the year (England: shrank 1.1%).
| Measure | Bytes PCN | North East and North Cumbria | England |
|---|---|---|---|
| Patients per qualified GP | 1,801 | 2,088 | 2,171 |
| Appointments per 1,000 patients a month | 506 | 550 | 510 |
| Face-to-face appointments | 66% | 68% | 63% |
| Same day as booked | 48% | 42% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 21% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Bytes PCN is depression (18.9% against 14.3%), and the furthest below is serious mental illness (0.7% against 1.0%).
| Condition register | Age group | Bytes PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 18.9% | 14.3% | 8,023 |
| High blood pressure | All ages | 16.5% | 15.2% | 8,838 |
| Asthma | 6+ yrs | 7.7% | 6.6% | 3,875 |
| Diabetes | 17+ yrs | 7.0% | 7.9% | 3,018 |
| Chronic kidney disease | 18+ yrs | 4.9% | 4.6% | 2,068 |
| Cancer | All ages | 4.3% | 3.8% | 2,276 |
| Coronary heart disease | All ages | 3.3% | 3.0% | 1,785 |
| Atrial fibrillation | All ages | 2.7% | 2.2% | 1,451 |
| Stroke and TIA | All ages | 2.3% | 1.9% | 1,252 |
| COPD | All ages | 1.8% | 1.9% | 957 |
| Heart failure | All ages | 1.0% | 1.1% | 514 |
| Dementia | All ages | 0.9% | 0.8% | 485 |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% | 188 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 355 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 342 |
| Serious mental illness | All ages | 0.7% | 1.0% | 375 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 310 |
| Learning disability | All ages | 0.5% | 0.6% | 271 |
| Palliative care | All ages | 0.5% | 0.6% | 260 |
- Billingham & Norton PCN (7 practices)
- Central Middlesbrough PCN Ltd (7 practices)
- East Cleveland PCN (5 practices)
- Greater Middlesbrough PCN (8 practices)
- Hartlepool PCN (5 practices)
- North Stockton PCN (3 practices)
- Redcar Coastal PCN (7 practices)
- Stockton PCN (6 practices)
Which practices are in Bytes PCN?
Dr Corbett, Dr Garget & Dr Mendis, The Eaglescliffe Medical Practice, Thornaby and Barwick Medical Group and Yarm Medical Practice.
How do patients rate Bytes PCN?
84% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Bytes PCN cover?
53,841 registered patients across 4 practices in September 2026.
How many patients per GP does Bytes PCN have?
1,801 per full-time-equivalent qualified GP, against 2,171 across England.