Thornaby and Barwick Medical Group, Stockton On Tees: patient reviews and CQC rating
Thornaby and Barwick Medical Group is a GP practice in Stockton On Tees with 20,774 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in November 2022. It has 12.2 full-time-equivalent qualified GPs, or 1,697 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Thornaby and Barwick Medical Group
Its best result against England is the share who found it easy to contact the practice using the NHS App: 63%, against 54% across England. Its weakest is the share who found it easy to contact the practice through its website: 52%, against 58% across England. With 130 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 8th of the 14 practices in Stockton On Tees with 50 or more responses. 56% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (82%). 130 patients answered the survey (response rate 27%).
| Survey question | Thornaby and Barwick Medical Group | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 79% | 80% | 77% |
| Easy to contact by phone | 56% | 62% | 57% |
| Easy to contact via the website | 52% | 59% | 58% |
| Easy to contact via the NHS App | 63% | 58% | 54% |
| Reception team helpful | 91% | 88% | 85% |
| Last contact good | 77% | 76% | 73% |
| Wait for appointment about right | 75% | 72% | 69% |
| Listened to well | 89% | 89% | 87% |
| Treated with care and concern | 86% | 88% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 87% | 91% | 90% |
In the Friends and Family Test for July 2026, 55% of 11 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Thornaby and Barwick Medical Group is Good, published in November 2022. All 5 key questions are rated Good. It held the same rating in the report before (September 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
20,774 patients were registered at Thornaby and Barwick Medical Group in September 2026, down 0.9% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 12.2 full-time-equivalent qualified GPs, there are 1,697 patients per GP, fewer than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 3.2 nurses and 5.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 12.6 | 18.3 |
| August 2024 | 12.8 | 18.5 |
| August 2025 | 12.8 | 19.2 |
| August 2026 | 12.2 | 18.9 |
From June 2026 to August 2026 the practice recorded 9,916 appointments a month, or 477 per 1,000 registered patients (England: 510). 66% were face to face (England: 63%). 64% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
65% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Thornaby and Barwick Medical Group | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 477 | 550 | 510 |
| Face to face | 66% | 68% | 63% |
| Same day as booked | 64% | 42% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (24.0% against 14.3%), epilepsy (1.0% against 0.8%) and asthma (8.0% against 6.6%). It has a lower share for osteoporosis (0.5% against 1.2%) and serious mental illness (0.8% against 1.0%). The practice's patients live in areas with an average deprivation score of 19.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.4 years for women and 78.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 24.0% | 14.3% |
| High blood pressure | All ages | 16.9% | 15.2% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Asthma | 6+ yrs | 8.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.4% | 4.6% |
| Cancer | All ages | 3.7% | 3.8% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| COPD | All ages | 2.3% | 1.9% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| Heart failure | All ages | 1.2% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.8% | 74.9% |
96% of the practice's patients live in the TS17 postcode district. 98% live in Stockton-on-Tees, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| TS17 | 19,879 | 96% |
Thornaby and Barwick Medical Group, Thornaby Health Centre, Trenchard Avenue, Thornaby, Stockton On Tees, TS17 0EE. Phone: 01642 762921. Website: www.tbmg.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Woodbridge Practice | 0.0 km | 71% |
| Elm Tree Medical Centre | 1.9 km | 91% |
| Acklam Medical Centre | 1.9 km | 72% |
| Cambridge Medical Group | 3.1 km | 77% |
| The Densham Surgery | 3.1 km | 85% |
- Dr Corbett, Dr Garget & Dr Mendis (88% overall experience good)
- The Eaglescliffe Medical Practice (94% overall experience good)
- Yarm Medical Practice (79% overall experience good)
How do patients rate Thornaby and Barwick Medical Group?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Thornaby and Barwick Medical Group as good, against 77% across England. 56% found it easy to get through by phone.
How many patients are registered at Thornaby and Barwick Medical Group?
20,774 patients were registered in September 2026, down 0.9% on a year earlier.
What is Thornaby and Barwick Medical Group's CQC rating?
Good overall, published in November 2022.
How many GPs does Thornaby and Barwick Medical Group have?
12.2 full-time-equivalent qualified GPs (14 qualified GPs by headcount), which is 1,697 patients per GP against 2,171 across England.
Are appointments at Thornaby and Barwick Medical Group face to face?
66% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Thornaby and Barwick Medical Group's phone number?
01642 762921.