Cambridge Medical Group, Middlesbrough: patient reviews and CQC rating
Cambridge Medical Group is a GP practice in Middlesbrough with 7,142 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in June 2021. It has 3.3 full-time-equivalent qualified GPs, or 2,143 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Cambridge Medical Group
Its best result against England is the share who said they were treated with care and concern: 95%, above the England figure of 86%. Its weakest is the share who found it easy to contact the practice through its website: 48%, against 58% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 13th of the 23 practices in Middlesbrough with 50 or more responses. 49% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (71%). 104 patients answered the survey (response rate 23%).
| Survey question | Cambridge Medical Group | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 77% | 80% | 77% |
| Easy to contact by phone | 49% | 62% | 57% |
| Easy to contact via the website | 48% | 59% | 58% |
| Easy to contact via the NHS App | 63% | 58% | 54% |
| Reception team helpful | 84% | 88% | 85% |
| Last contact good | 68% | 76% | 73% |
| Wait for appointment about right | 61% | 72% | 69% |
| Listened to well | 96% | 89% | 87% |
| Treated with care and concern | 95% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 91% of 307 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Cambridge Medical Group is Good, published in June 2021. All 5 key questions are rated Good. It held the same rating in the report before (November 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,142 patients were registered at Cambridge Medical Group in September 2026, down 1.7% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 3.3 full-time-equivalent qualified GPs, there are 2,143 patients per GP, close to the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 1.2 nurses and 2.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.3 | 4.2 |
| August 2024 | 3.3 | 3.3 |
| August 2025 | 3.3 | 3.3 |
| August 2026 | 3.3 | 3.3 |
From June 2026 to August 2026 the practice recorded 3,710 appointments a month, or 520 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 35% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
33% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | Cambridge Medical Group | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 520 | 550 | 510 |
| Face to face | 81% | 68% | 63% |
| Same day as booked | 35% | 42% | 45% |
| More than 28 days after booking | 7% | 6% | 5% |
| Did not attend | 10% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.1% against 0.6%), diabetes (10.2% against 7.9%) and asthma (8.1% against 6.6%). It has a lower share for osteoporosis (0.6% against 1.2%), depression (8.1% against 14.3%) and chronic kidney disease (3.0% against 4.6%). The practice's patients live in areas with an average deprivation score of 31.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.3 years for women and 76.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.9% | 15.2% |
| Diabetes | 17+ yrs | 10.2% | 7.9% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Depression | 18+ yrs | 8.1% | 14.3% |
| Cancer | All ages | 3.5% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.0% | 4.6% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| COPD | All ages | 2.3% | 1.9% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Palliative care | All ages | 1.1% | 0.6% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Learning disability | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.3% | 74.9% |
Cambridge Medical Group, The Cambridge Medical Group, 10a Cambridge Road, Linthorpe, Middlesbrough, TS5 5NN. Phone: 01642 851177. Website: www.cambridgemedicalgroup.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Village Medical Centre | 1.1 km | 56% |
| Linthorpe Surgery | 1.2 km | 63% |
| Park Surgery | 1.6 km | 72% |
| Acklam Medical Centre | 1.9 km | 72% |
| Martonside Medical Centre | 2.1 km | 75% |
- Normanby Medical Centre (74% overall experience good)
- South Grange Medical Group Practice (80% overall experience good)
How do patients rate Cambridge Medical Group?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Cambridge Medical Group as good, against 77% across England. 49% found it easy to get through by phone.
How many patients are registered at Cambridge Medical Group?
7,142 patients were registered in September 2026, down 1.7% on a year earlier.
What is Cambridge Medical Group's CQC rating?
Good overall, published in June 2021.
How many GPs does Cambridge Medical Group have?
3.3 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,143 patients per GP against 2,171 across England.
Are appointments at Cambridge Medical Group face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Cambridge Medical Group's phone number?
01642 851177.