Park Surgery, Middlesbrough: patient reviews and CQC rating
Park Surgery is a GP practice in Middlesbrough with 12,738 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in May 2021. It has 2.9 full-time-equivalent qualified GPs, or 4,382 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Park Surgery
Its best result against England is the share who found the reception and administrative team helpful: 94%, above the England figure of 85%. Its weakest is the share who said the wait for their last appointment was about right: 56%, below the England figure of 69%. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 21st of the 23 practices in Middlesbrough with 50 or more responses. 50% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (76%). 102 patients answered the survey (response rate 19%).
| Survey question | Park Surgery | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 72% | 80% | 77% |
| Easy to contact by phone | 50% | 62% | 57% |
| Easy to contact via the website | 53% | 59% | 58% |
| Easy to contact via the NHS App | 62% | 58% | 54% |
| Reception team helpful | 94% | 88% | 85% |
| Last contact good | 77% | 76% | 73% |
| Wait for appointment about right | 56% | 72% | 69% |
| Listened to well | 89% | 89% | 87% |
| Treated with care and concern | 87% | 88% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 98% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 202 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Park Surgery is Good, published in May 2021. All 5 key questions are rated Good. It held the same rating in the report before (January 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,738 patients were registered at Park Surgery in September 2026, up 2.4% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 2.9 full-time-equivalent qualified GPs, there are 4,382 patients per GP, more than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 6.2 nurses and 3.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 2.6 | 2.6 |
| August 2025 | 2.9 | 5.0 |
| August 2026 | 2.9 | 5.9 |
From June 2026 to August 2026 the practice recorded 5,510 appointments a month, or 433 per 1,000 registered patients (England: 510). 58% were face to face (England: 63%). 36% took place on the day they were booked and 15% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Park Surgery | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 433 | 550 | 510 |
| Face to face | 58% | 68% | 63% |
| Same day as booked | 36% | 42% | 45% |
| More than 28 days after booking | 15% | 6% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.3% against 0.6%), chronic kidney disease (2.6% against 4.6%) and atrial fibrillation (1.4% against 2.2%). The practice's patients live in areas with an average deprivation score of 48.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 78.6 years for women and 73.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.2% | 14.3% |
| High blood pressure | All ages | 11.8% | 15.2% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Cancer | All ages | 2.8% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| COPD | All ages | 1.9% | 1.9% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Heart failure | All ages | 0.8% | 1.1% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 65.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 58.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.5% | 74.9% |
Park Surgery, One Life, Linthorpe Road, Middlesbrough, TS1 3QY. Phone: 0300 111 2300.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Linthorpe Surgery | 0.4 km | 63% |
| Village Medical Centre | 0.5 km | 56% |
| The Discovery Practice | 1.0 km | 77% |
| The Endeavour Practice | 1.0 km | 84% |
| Prospect Surgery | 1.0 km | 91% |
- Erimus Practice (74% overall experience good)
- Martonside Medical Centre (75% overall experience good)
- Prospect Surgery (91% overall experience good)
- The Discovery Practice (77% overall experience good)
- The Endeavour Practice (84% overall experience good)
- Thorntree Surgery (79% overall experience good)
How do patients rate Park Surgery?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Park Surgery as good, against 77% across England. 50% found it easy to get through by phone.
How many patients are registered at Park Surgery?
12,738 patients were registered in September 2026, up 2.4% on a year earlier.
What is Park Surgery's CQC rating?
Good overall, published in May 2021.
How many GPs does Park Surgery have?
2.9 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 4,382 patients per GP against 2,171 across England.
Are appointments at Park Surgery face to face?
58% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Park Surgery's phone number?
0300 111 2300.