Linthorpe Surgery, Middlesbrough: patient reviews and CQC rating
Linthorpe Surgery is a GP practice in Middlesbrough with 20,238 registered patients (September 2026). In the 2026 GP Patient Survey, 63% of its patients described their overall experience as good, below the England figure of 77% (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in December 2023. It has 8.5 full-time-equivalent qualified GPs, or 2,395 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Linthorpe Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 68%, against 58% across England. Its weakest is the share who found it easy to get through to the practice by phone: 32%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 22nd of the 23 practices in Middlesbrough with 50 or more responses. 32% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (62%). 85 patients answered the survey (response rate 19%).
| Survey question | Linthorpe Surgery | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 63% | 80% | 77% |
| Easy to contact by phone | 32% | 62% | 57% |
| Easy to contact via the website | 68% | 59% | 58% |
| Easy to contact via the NHS App | 58% | 58% | 54% |
| Reception team helpful | 76% | 88% | 85% |
| Last contact good | 60% | 76% | 73% |
| Wait for appointment about right | 65% | 72% | 69% |
| Listened to well | 79% | 89% | 87% |
| Treated with care and concern | 75% | 88% | 86% |
| Confidence and trust in the clinician | 88% | 93% | 93% |
| Needs met | 83% | 91% | 90% |
In the Friends and Family Test for July 2026, 93% of 273 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Linthorpe Surgery is Good, published in December 2023. All 5 key questions are rated Good. It held the same rating in the report before (January 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
20,238 patients were registered at Linthorpe Surgery in September 2026, down 3.2% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 8.5 full-time-equivalent qualified GPs, there are 2,395 patients per GP, more than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 4.6 nurses and 2.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.3 | 14.1 |
| August 2024 | 7.3 | 12.4 |
| August 2025 | 8.8 | 14.8 |
| August 2026 | 8.5 | 13.0 |
From June 2026 to August 2026 the practice recorded 8,371 appointments a month, or 414 per 1,000 registered patients (England: 510). 68% were face to face (England: 63%). 36% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Linthorpe Surgery | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 414 | 550 | 510 |
| Face to face | 68% | 68% | 63% |
| Same day as booked | 36% | 42% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.4% against 1.9%), osteoporosis (2.0% against 1.2%) and epilepsy (1.1% against 0.8%). It has a lower share for cancer (2.3% against 3.8%) and dementia (0.5% against 0.8%). The practice's patients live in areas with an average deprivation score of 45.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.1 years for women and 74.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.8% | 15.2% |
| Depression | 18+ yrs | 13.4% | 14.3% |
| Diabetes | 17+ yrs | 9.4% | 7.9% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| COPD | All ages | 3.4% | 1.9% |
| Cancer | All ages | 2.3% | 3.8% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 1.1% | 1.1% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Palliative care | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 54.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 62.0% | 74.9% |
Linthorpe Surgery, 378 Linthorpe Road, Middlesbrough, TS5 6HA. Phone: 01642 856066. Website: www.linthorpesurgery.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Village Medical Centre | 0.1 km | 56% |
| Park Surgery | 0.4 km | 72% |
| Cambridge Medical Group | 1.2 km | 77% |
| Borough Road and Nunthorpe Medical Group | 1.3 km | 91% |
| The Discovery Practice | 1.4 km | 77% |
- Borough Road and Nunthorpe Medical Group (91% overall experience good)
- Village Medical Centre (56% overall experience good)
How do patients rate Linthorpe Surgery?
In the 2026 GP Patient Survey, 63% of patients described their overall experience of Linthorpe Surgery as good, below the England figure of 77%. 32% found it easy to get through by phone.
How many patients are registered at Linthorpe Surgery?
20,238 patients were registered in September 2026, down 3.2% on a year earlier.
What is Linthorpe Surgery's CQC rating?
Good overall, published in December 2023.
How many GPs does Linthorpe Surgery have?
8.5 full-time-equivalent qualified GPs (15 qualified GPs by headcount), which is 2,395 patients per GP against 2,171 across England.
Are appointments at Linthorpe Surgery face to face?
68% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Linthorpe Surgery's phone number?
01642 856066.