Redcar Coastal PCN: primary care network practices and patient survey
Redcar Coastal PCN is a primary care network of 7 GP practices with 55,195 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England. Its practices have 2,477 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 7 practices in Redcar Coastal PCN with survey results, the share of patients describing their overall experience as good ranges from 67% at Redcar Primary Care Hospital to 91% at Huntcliff Surgery, with a median of 77% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Redcar Primary Care Hospital has the highest share finding it easy to get through by phone (74%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Huntcliff Surgery | 9,759 | 91% | 68% | Good | 2,414 |
| Zetland Medical Practice | 7,208 | 82% | 67% | Good | 2,163 |
| The Saltscar Surgery | 8,364 | 78% | 67% | Good | 2,687 |
| Coatham Surgery | 6,248 | 77% | 60% | Good | 2,693 |
| The Green House Surgery | 10,298 | 72% | 61% | Good | 2,575 |
| Bentley Medical Practice | 9,869 | 70% | 59% | Good | 2,537 |
| Redcar Primary Care Hospital | 3,449 | 67% | 74% | Good | 2,174 |
Results for the network as a whole, from 837 responses, against North East and North Cumbria and England.
| Survey question | Redcar Coastal PCN | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 78% | 80% | 77% |
| Easy to contact by phone | 64% | 62% | 57% |
| Easy to contact via the website | 46% | 59% | 58% |
| Easy to contact via the NHS App | 49% | 58% | 54% |
| Reception team helpful | 88% | 88% | 85% |
| Last contact good | 74% | 76% | 73% |
| Wait for appointment about right | 72% | 72% | 69% |
| Listened to well | 86% | 89% | 87% |
| Treated with care and concern | 86% | 88% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 91% | 91% | 90% |
There are 2,477 registered patients per full-time-equivalent qualified GP in Redcar Coastal PCN, more than England's 2,171 and North East and North Cumbria's 2,088. Practices recorded 653 appointments a month per 1,000 patients (England: 510), 78% of them face to face. 38% of appointments took place on the day they were booked (England: 45%).
25% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.4% over the year (England: shrank 1.1%).
| Measure | Redcar Coastal PCN | North East and North Cumbria | England |
|---|---|---|---|
| Patients per qualified GP | 2,477 | 2,088 | 2,171 |
| Appointments per 1,000 patients a month | 653 | 550 | 510 |
| Face-to-face appointments | 78% | 68% | 63% |
| Same day as booked | 38% | 42% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 25% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Redcar Coastal PCN is osteoporosis (2.8% against 1.2%).
| Condition register | Age group | Redcar Coastal PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 21.1% | 15.2% | 11,676 |
| Depression | 18+ yrs | 19.2% | 14.3% | 8,717 |
| Diabetes | 17+ yrs | 10.7% | 7.9% | 4,919 |
| Asthma | 6+ yrs | 8.1% | 6.6% | 4,277 |
| Chronic kidney disease | 18+ yrs | 6.4% | 4.6% | 2,893 |
| Cancer | All ages | 4.9% | 3.8% | 2,728 |
| Coronary heart disease | All ages | 4.0% | 3.0% | 2,219 |
| COPD | All ages | 3.7% | 1.9% | 2,050 |
| Atrial fibrillation | All ages | 3.2% | 2.2% | 1,760 |
| Osteoporosis | 50+ yrs | 2.8% | 1.2% | 725 |
| Stroke and TIA | All ages | 2.8% | 1.9% | 1,529 |
| Heart failure | All ages | 1.7% | 1.1% | 934 |
| Dementia | All ages | 1.3% | 0.8% | 706 |
| Serious mental illness | All ages | 1.2% | 1.0% | 662 |
| Epilepsy | 18+ yrs | 1.1% | 0.8% | 523 |
| Peripheral arterial disease | All ages | 1.0% | 0.6% | 548 |
| Palliative care | All ages | 1.0% | 0.6% | 546 |
| Learning disability | All ages | 0.9% | 0.6% | 513 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 396 |
- Bytes PCN (4 practices)
- Central Middlesbrough PCN Ltd (7 practices)
- East Cleveland PCN (5 practices)
- Eston PCN (3 practices)
- Greater Middlesbrough PCN (8 practices)
- Hartlepool PCN (5 practices)
- North Stockton PCN (3 practices)
- Stockton PCN (6 practices)
Which practices are in Redcar Coastal PCN?
Bentley Medical Practice, Coatham Surgery, Huntcliff Surgery, Redcar Primary Care Hospital, The Green House Surgery, The Saltscar Surgery and Zetland Medical Practice.
How do patients rate Redcar Coastal PCN?
78% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Redcar Coastal PCN cover?
55,195 registered patients across 7 practices in September 2026.
How many patients per GP does Redcar Coastal PCN have?
2,477 per full-time-equivalent qualified GP, against 2,171 across England.