Huntcliff Surgery, Saltburn By The Sea: patient reviews and CQC rating
Huntcliff Surgery is a GP practice in Saltburn By The Sea with 9,759 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (North East and North Cumbria: 80%). The Care Quality Commission rates it Good overall, in a report published in December 2016. It has 4.0 full-time-equivalent qualified GPs, or 2,414 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Huntcliff Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 87%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 29%, below the England figure of 58%. Of the 11 results in the table, 6 are above England and 1 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 2nd of the 5 practices in Saltburn By The Sea with 50 or more responses. 68% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (87%). 113 patients answered the survey (response rate 33%).
| Survey question | Huntcliff Surgery | North East and North Cumbria | England |
|---|---|---|---|
| Overall experience good | 91% | 80% | 77% |
| Easy to contact by phone | 68% | 62% | 57% |
| Easy to contact via the website | 29% | 59% | 58% |
| Easy to contact via the NHS App | 40% | 58% | 54% |
| Reception team helpful | 94% | 88% | 85% |
| Last contact good | 80% | 76% | 73% |
| Wait for appointment about right | 87% | 72% | 69% |
| Listened to well | 94% | 89% | 87% |
| Treated with care and concern | 93% | 88% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
CQC's overall rating for Huntcliff Surgery is Good, published in December 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,759 patients were registered at Huntcliff Surgery in September 2026, down 1.9% on a year earlier (England: down 1.1%).
31% of its patients are aged 65 or over, against 19% across England. With 4.0 full-time-equivalent qualified GPs, there are 2,414 patients per GP, more than the England figure of 2,171 and North East and North Cumbria's 2,088. The practice also has 5.9 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.5 | 6.6 |
| August 2024 | 4.5 | 5.4 |
| August 2025 | 4.0 | 5.1 |
| August 2026 | 4.0 | 5.1 |
From June 2026 to August 2026 the practice recorded 5,825 appointments a month, or 597 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 36% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
36% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Huntcliff Surgery | North East and North Cumbria | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 597 | 550 | 510 |
| Face to face | 71% | 68% | 63% |
| Same day as booked | 36% | 42% | 45% |
| More than 28 days after booking | 6% | 6% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.2% against 0.6%), dementia (1.6% against 0.8%) and peripheral arterial disease (1.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 20.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.9 years for women and 78.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 22.2% | 15.2% |
| Depression | 18+ yrs | 19.1% | 14.3% |
| Diabetes | 17+ yrs | 9.8% | 7.9% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.0% | 4.6% |
| Cancer | All ages | 5.3% | 3.8% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Atrial fibrillation | All ages | 3.9% | 2.2% |
| COPD | All ages | 3.1% | 1.9% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% |
| Dementia | All ages | 1.6% | 0.8% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Epilepsy | 18+ yrs | 1.3% | 0.8% |
| Palliative care | All ages | 1.2% | 0.6% |
| Heart failure | All ages | 1.2% | 1.1% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.8% | 74.9% |
Huntcliff Surgery, Bath Street, Saltburn By The Sea, TS12 1BJ. Phone: 01287 622207. Website: www.huntcliffsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hillside Practice | 2.2 km | 73% |
| Zetland Medical Practice | 2.9 km | 82% |
| Brotton Surgery | 3.1 km | 87% |
| Bentley Medical Practice | 6.3 km | 70% |
| The Green House Surgery | 6.3 km | 72% |
- Bentley Medical Practice (70% overall experience good)
- Coatham Surgery (77% overall experience good)
- Redcar Primary Care Hospital (67% overall experience good)
- The Green House Surgery (72% overall experience good)
- The Saltscar Surgery (78% overall experience good)
- Zetland Medical Practice (82% overall experience good)
How do patients rate Huntcliff Surgery?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Huntcliff Surgery as good, above the England figure of 77%. 68% found it easy to get through by phone.
How many patients are registered at Huntcliff Surgery?
9,759 patients were registered in September 2026, down 1.9% on a year earlier.
What is Huntcliff Surgery's CQC rating?
Good overall, published in December 2016.
How many GPs does Huntcliff Surgery have?
4.0 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,414 patients per GP against 2,171 across England.
Are appointments at Huntcliff Surgery face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Huntcliff Surgery's phone number?
01287 622207.