Wb PCN: primary care network practices and patient survey
Wb PCN is a primary care network of 3 GP practices with 30,529 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England. Its practices have 2,352 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Wb PCN with survey results, the share of patients describing their overall experience as good ranges from 59% at Parishes Bridge Medical Practice to 88% at Wey Family Practice, with a median of 80% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Madeira Medical has the highest share finding it easy to get through by phone (65%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Wey Family Practice | 12,090 | 88% | 63% | Good | 2,326 |
| Madeira Medical | 8,815 | 80% | 65% | Good | 2,097 |
| Parishes Bridge Medical Practice | 9,624 | 59% | 34% | Good | 2,689 |
Results for the network as a whole, from 282 responses, against Surrey and Sussex and England.
| Survey question | Wb PCN | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 76% | 78% | 77% |
| Easy to contact by phone | 53% | 55% | 57% |
| Easy to contact via the website | 70% | 59% | 58% |
| Easy to contact via the NHS App | 57% | 54% | 54% |
| Reception team helpful | 86% | 86% | 85% |
| Last contact good | 72% | 73% | 73% |
| Wait for appointment about right | 68% | 70% | 69% |
| Listened to well | 84% | 88% | 87% |
| Treated with care and concern | 80% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 94% | 93% |
| Needs met | 91% | 91% | 90% |
There are 2,352 registered patients per full-time-equivalent qualified GP in Wb PCN, close to England's 2,171 and Surrey and Sussex's 2,031. Practices recorded 613 appointments a month per 1,000 patients (England: 510), 58% of them face to face. 50% of appointments took place on the day they were booked (England: 45%).
22% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.9% over the year (England: shrank 1.1%).
| Measure | Wb PCN | Surrey and Sussex | England |
|---|---|---|---|
| Patients per qualified GP | 2,352 | 2,031 | 2,171 |
| Appointments per 1,000 patients a month | 613 | 521 | 510 |
| Face-to-face appointments | 58% | 58% | 63% |
| Same day as booked | 50% | 45% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 22% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Wb PCN is dementia (1.2% against 0.8%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | Wb PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 13.5% | 15.2% | 4,209 |
| Depression | 18+ yrs | 10.3% | 14.3% | 2,566 |
| Diabetes | 17+ yrs | 6.4% | 7.9% | 1,623 |
| Asthma | 6+ yrs | 5.1% | 6.6% | 1,501 |
| Cancer | All ages | 4.6% | 3.8% | 1,434 |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% | 1,132 |
| Atrial fibrillation | All ages | 2.6% | 2.2% | 814 |
| Coronary heart disease | All ages | 2.6% | 3.0% | 803 |
| Stroke and TIA | All ages | 1.9% | 1.9% | 579 |
| COPD | All ages | 1.2% | 1.9% | 372 |
| Dementia | All ages | 1.2% | 0.8% | 364 |
| Heart failure | All ages | 0.9% | 1.1% | 271 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 194 |
| Serious mental illness | All ages | 0.7% | 1.0% | 209 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 86 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 144 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 142 |
| Learning disability | All ages | 0.4% | 0.6% | 117 |
| Palliative care | All ages | 0.3% | 0.6% | 84 |
- Alps Group PCN (4 practices)
- East & Central Brighton PCN (9 practices)
- Eastbourne East PCN (3 practices)
- Victoria Eastbourne PCN (4 practices)
- West Hove PCN (4 practices)
- Woking Wise 1 PCN (4 practices)
- Woking Wise 2 PCN (4 practices)
- Woking Wise 3 PCN (3 practices)
Which practices are in Wb PCN?
Madeira Medical, Parishes Bridge Medical Practice and Wey Family Practice.
How do patients rate Wb PCN?
76% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Wb PCN cover?
30,529 registered patients across 3 practices in September 2026.
How many patients per GP does Wb PCN have?
2,352 per full-time-equivalent qualified GP, against 2,171 across England.