Woking Wise 1 PCN: primary care network practices and patient survey
Woking Wise 1 PCN is a primary care network of 4 GP practices with 30,340 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 1,905 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Woking Wise 1 PCN with survey results, the share of patients describing their overall experience as good ranges from 48% at Chobham and West End Medical Practice to 89% at Pirbright Surgery, with a median of 78% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Pirbright Surgery has the highest share finding it easy to get through by phone (83%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Pirbright Surgery | 4,777 | 89% | 83% | Good | 1,288 |
| College Road Surgery | 3,939 | 82% | 77% | Good | 1,718 |
| The Family Practice | 11,214 | 74% | 45% | Good | 1,701 |
| Chobham and West End Medical Practice | 10,410 | 48% | 38% | Good | 3,123 |
Results for the network as a whole, from 436 responses, against Surrey and Sussex and England.
| Survey question | Woking Wise 1 PCN | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 69% | 78% | 77% |
| Easy to contact by phone | 53% | 55% | 57% |
| Easy to contact via the website | 62% | 59% | 58% |
| Easy to contact via the NHS App | 53% | 54% | 54% |
| Reception team helpful | 78% | 86% | 85% |
| Last contact good | 69% | 73% | 73% |
| Wait for appointment about right | 63% | 70% | 69% |
| Listened to well | 84% | 88% | 87% |
| Treated with care and concern | 85% | 88% | 86% |
| Confidence and trust in the clinician | 93% | 94% | 93% |
| Needs met | 92% | 91% | 90% |
There are 1,905 registered patients per full-time-equivalent qualified GP in Woking Wise 1 PCN, fewer than England's 2,171 and Surrey and Sussex's 2,031. Practices recorded 386 appointments a month per 1,000 patients (England: 510), 67% of them face to face. 44% of appointments took place on the day they were booked (England: 45%).
20% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.4% over the year (England: shrank 1.1%).
| Measure | Woking Wise 1 PCN | Surrey and Sussex | England |
|---|---|---|---|
| Patients per qualified GP | 1,905 | 2,031 | 2,171 |
| Appointments per 1,000 patients a month | 386 | 521 | 510 |
| Face-to-face appointments | 67% | 58% | 63% |
| Same day as booked | 44% | 45% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 20% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Woking Wise 1 PCN is cancer (4.5% against 3.8%), and the furthest below is palliative care (0.2% against 0.6%).
| Condition register | Age group | Woking Wise 1 PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.3% | 15.2% | 4,389 |
| Depression | 18+ yrs | 10.7% | 14.3% | 2,586 |
| Diabetes | 17+ yrs | 6.9% | 7.9% | 1,689 |
| Asthma | 6+ yrs | 6.0% | 6.6% | 1,738 |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% | 1,127 |
| Cancer | All ages | 4.5% | 3.8% | 1,372 |
| Coronary heart disease | All ages | 2.8% | 3.0% | 858 |
| Atrial fibrillation | All ages | 2.5% | 2.2% | 756 |
| Stroke and TIA | All ages | 1.8% | 1.9% | 545 |
| COPD | All ages | 1.2% | 1.9% | 357 |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% | 130 |
| Heart failure | All ages | 0.9% | 1.1% | 281 |
| Dementia | All ages | 0.8% | 0.8% | 243 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 179 |
| Serious mental illness | All ages | 0.6% | 1.0% | 197 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 143 |
| Learning disability | All ages | 0.4% | 0.6% | 123 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 102 |
| Palliative care | All ages | 0.2% | 0.6% | 50 |
- Central and North Guildford PCN (3 practices)
- Guildford East PCN (6 practices)
- Surrey Heath PCN (7 practices)
- Wb PCN (3 practices)
- Woking Wise 2 PCN (4 practices)
- Woking Wise 3 PCN (3 practices)
Which practices are in Woking Wise 1 PCN?
Chobham and West End Medical Practice, College Road Surgery, Pirbright Surgery and The Family Practice.
How do patients rate Woking Wise 1 PCN?
69% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Woking Wise 1 PCN cover?
30,340 registered patients across 4 practices in September 2026.
How many patients per GP does Woking Wise 1 PCN have?
1,905 per full-time-equivalent qualified GP, against 2,171 across England.