Pirbright Surgery, Woking: patient reviews and CQC rating
Pirbright Surgery is a GP practice in Woking with 4,777 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in August 2017. It has 3.7 full-time-equivalent qualified GPs, or 1,288 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Pirbright Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 83%, above the England figure of 57%. Its result closest to England is the share who said the healthcare professional was good at listening to them: 90%, against 87% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 2nd of the 12 practices in Woking with 50 or more responses. 83% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (90%). 106 patients answered the survey (response rate 34%).
| Survey question | Pirbright Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 89% | 78% | 77% |
| Easy to contact by phone | 83% | 55% | 57% |
| Easy to contact via the website | 78% | 59% | 58% |
| Easy to contact via the NHS App | 73% | 54% | 54% |
| Reception team helpful | 90% | 86% | 85% |
| Last contact good | 92% | 73% | 73% |
| Wait for appointment about right | 76% | 70% | 69% |
| Listened to well | 90% | 88% | 87% |
| Treated with care and concern | 89% | 88% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 95% | 91% | 90% |
CQC's overall rating for Pirbright Surgery is Good, published in August 2017. All 5 key questions are rated Good. It held the same rating in the report before (February 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,777 patients were registered at Pirbright Surgery in September 2026, up 1.0% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 3.7 full-time-equivalent qualified GPs, there are 1,288 patients per GP, fewer than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 0.5 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.3 | 3.3 |
| August 2024 | 3.3 | 3.3 |
| August 2025 | 3.7 | 3.7 |
| August 2026 | 3.7 | 3.7 |
From June 2026 to August 2026 the practice recorded 1,808 appointments a month, or 379 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 37% took place on the day they were booked and 16% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Pirbright Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 379 | 521 | 510 |
| Face to face | 56% | 58% | 63% |
| Same day as booked | 37% | 45% | 45% |
| More than 28 days after booking | 16% | 6% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a lower share of patients for a learning disability (0.2% against 0.6%), palliative or supportive care needs (0.2% against 0.6%) and serious mental illness (0.4% against 1.0%). The practice's patients live in areas with an average deprivation score of 6.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 87.3 years for women and 83.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.2% | 15.2% |
| Depression | 18+ yrs | 9.2% | 14.3% |
| Asthma | 6+ yrs | 5.9% | 6.6% |
| Diabetes | 17+ yrs | 4.7% | 7.9% |
| Cancer | All ages | 3.6% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| COPD | All ages | 1.1% | 1.9% |
| Heart failure | All ages | 0.8% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Serious mental illness | All ages | 0.4% | 1.0% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 82.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.8% | 74.9% |
Pirbright Surgery, The Old Vicarage, The Green, Pirbright, Woking, GU24 0JE. Phone: 01483 474473. Website: www.pirbrightsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Family Practice | 3.8 km | 74% |
| The Fairlands Practice | 3.9 km | 87% |
| York House Medical Centre | 4.6 km | 57% |
| Frimley Green Medical Centre | 5.6 km | 77% |
| Guildowns Group Practice | 6.2 km | 83% |
- Chobham and West End Medical Practice (48% overall experience good)
- College Road Surgery (82% overall experience good)
- The Family Practice (74% overall experience good)
How do patients rate Pirbright Surgery?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Pirbright Surgery as good, above the England figure of 77%. 83% found it easy to get through by phone.
How many patients are registered at Pirbright Surgery?
4,777 patients were registered in September 2026, up 1.0% on a year earlier.
What is Pirbright Surgery's CQC rating?
Good overall, published in August 2017.
How many GPs does Pirbright Surgery have?
3.7 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,288 patients per GP against 2,171 across England.
Are appointments at Pirbright Surgery face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Pirbright Surgery's phone number?
01483 474473.