Southview Medical Practice, Woking: patient reviews and CQC rating
Southview Medical Practice is a GP practice in Woking with 10,392 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 4.5 full-time-equivalent qualified GPs, or 2,289 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Southview Medical Practice
Its best result against England is the share who described their last contact with the practice as good: 75%, against 73% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 38%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 5th of the 12 practices in Woking with 50 or more responses. 48% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (67%). 129 patients answered the survey (response rate 27%).
| Survey question | Southview Medical Practice | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 74% | 78% | 77% |
| Easy to contact by phone | 48% | 55% | 57% |
| Easy to contact via the website | 59% | 59% | 58% |
| Easy to contact via the NHS App | 38% | 54% | 54% |
| Reception team helpful | 77% | 86% | 85% |
| Last contact good | 75% | 73% | 73% |
| Wait for appointment about right | 58% | 70% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 82% | 88% | 86% |
| Confidence and trust in the clinician | 93% | 94% | 93% |
| Needs met | 82% | 91% | 90% |
In the Friends and Family Test for July 2026, 91% of 352 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Southview Medical Practice is Good, published in August 2016. One key question is rated differently: Responsive Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
10,392 patients were registered at Southview Medical Practice in September 2026, down 3.8% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 4.5 full-time-equivalent qualified GPs, there are 2,289 patients per GP, close to the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 1.8 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.6 | 4.6 |
| August 2024 | 4.6 | 7.3 |
| August 2025 | 5.3 | 5.3 |
| August 2026 | 4.5 | 5.6 |
From June 2026 to August 2026 the practice recorded 5,378 appointments a month, or 517 per 1,000 registered patients (England: 510). 84% were face to face (England: 63%). 58% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
69% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Southview Medical Practice | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 517 | 521 | 510 |
| Face to face | 84% | 58% | 63% |
| Same day as booked | 58% | 45% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (0.9% against 0.6%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), COPD (1.2% against 1.9%) and coronary heart disease (2.0% against 3.0%). The practice's patients live in areas with an average deprivation score of 13.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.3 years for women and 79.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.9% | 14.3% |
| High blood pressure | All ages | 14.8% | 15.2% |
| Diabetes | 17+ yrs | 6.4% | 7.9% |
| Asthma | 6+ yrs | 5.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% |
| Cancer | All ages | 3.9% | 3.8% |
| Coronary heart disease | All ages | 2.0% | 3.0% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Heart failure | All ages | 1.3% | 1.1% |
| COPD | All ages | 1.2% | 1.9% |
| Dementia | All ages | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 59.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.0% | 74.9% |
Southview Medical Practice, Guildford Road, Woking, GU22 7RR. Phone: 01483 766099.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hillview Medical Centre | 0.3 km | 66% |
| Heathcot Medical Practice | 0.3 km | 73% |
| Sunny Meed Surgery | 0.6 km | 65% |
| College Road Surgery | 1.7 km | 82% |
| Maybury Surgery | 2.0 km | 79% |
- Hillview Medical Centre (66% overall experience good)
- Maybury Surgery (79% overall experience good)
- Sunny Meed Surgery (65% overall experience good)
How do patients rate Southview Medical Practice?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Southview Medical Practice as good, against 77% across England. 48% found it easy to get through by phone.
How many patients are registered at Southview Medical Practice?
10,392 patients were registered in September 2026, down 3.8% on a year earlier.
What is Southview Medical Practice's CQC rating?
Good overall, published in August 2016.
How many GPs does Southview Medical Practice have?
4.5 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,289 patients per GP against 2,171 across England.
Are appointments at Southview Medical Practice face to face?
84% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Southview Medical Practice's phone number?
01483 766099.