Maybury Surgery, Woking: patient reviews and CQC rating
Maybury Surgery is a GP practice in Woking with 3,842 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Surrey and Sussex: 78%). The Care Quality Commission rates it Good overall, in a report published in November 2018. It has 1.0 full-time-equivalent qualified GPs, or 3,842 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Maybury Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 76%, above the England figure of 58%. Its weakest is the share who said their needs were met at their last appointment: 90%, against 90% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 4th of the 12 practices in Woking with 50 or more responses. 59% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (75%). 93 patients answered the survey (response rate 13%).
| Survey question | Maybury Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 79% | 78% | 77% |
| Easy to contact by phone | 59% | 55% | 57% |
| Easy to contact via the website | 76% | 59% | 58% |
| Easy to contact via the NHS App | 70% | 54% | 54% |
| Reception team helpful | 87% | 86% | 85% |
| Last contact good | 79% | 73% | 73% |
| Wait for appointment about right | 79% | 70% | 69% |
| Listened to well | 92% | 88% | 87% |
| Treated with care and concern | 91% | 88% | 86% |
| Confidence and trust in the clinician | 98% | 94% | 93% |
| Needs met | 90% | 91% | 90% |
CQC's overall rating for Maybury Surgery is Good, published in November 2018. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,842 patients were registered at Maybury Surgery in September 2026, down 5.8% on a year earlier (England: down 1.1%).
7% of its patients are aged 65 or over, against 19% across England. With 1.0 full-time-equivalent qualified GPs, there are 3,842 patients per GP, more than the England figure of 2,171 and Surrey and Sussex's 2,031. The practice also has 0.7 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 1.0 |
| August 2024 | 1.0 | 1.0 |
| August 2025 | 1.0 | 1.0 |
| August 2026 | 1.0 | 1.0 |
From June 2026 to August 2026 the practice recorded 1,365 appointments a month, or 355 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 55% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
22% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Maybury Surgery | Surrey and Sussex | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 355 | 521 | 510 |
| Face to face | 71% | 58% | 63% |
| Same day as booked | 55% | 45% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 9% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (9.6% against 7.9%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), atrial fibrillation (0.4% against 2.2%) and COPD (0.4% against 1.9%). The practice's patients live in areas with an average deprivation score of 21.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.5 years for women and 79.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 9.6% | 7.9% |
| High blood pressure | All ages | 8.5% | 15.2% |
| Depression | 18+ yrs | 7.2% | 14.3% |
| Asthma | 6+ yrs | 3.4% | 6.6% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Chronic kidney disease | 18+ yrs | 2.0% | 4.6% |
| Cancer | All ages | 0.9% | 3.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| Heart failure | All ages | 0.7% | 1.1% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Atrial fibrillation | All ages | 0.4% | 2.2% |
| COPD | All ages | 0.4% | 1.9% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Dementia | All ages | 0.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 50.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 47.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 61.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.3% | 74.9% |
Maybury Surgery, Alpha Road, Woking, GU22 8HF. Phone: 01483 728757. Website: www.mayburysurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| College Road Surgery | 0.3 km | 82% |
| Dr Munira Mohamed | 1.1 km | 72% |
| Sunny Meed Surgery | 1.4 km | 65% |
| Heathcot Medical Practice | 1.6 km | 73% |
| Hillview Medical Centre | 1.7 km | 66% |
- Hillview Medical Centre (66% overall experience good)
- Southview Medical Practice (74% overall experience good)
- Sunny Meed Surgery (65% overall experience good)
How do patients rate Maybury Surgery?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Maybury Surgery as good, against 77% across England. 59% found it easy to get through by phone.
How many patients are registered at Maybury Surgery?
3,842 patients were registered in September 2026, down 5.8% on a year earlier.
What is Maybury Surgery's CQC rating?
Good overall, published in November 2018.
How many GPs does Maybury Surgery have?
1.0 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 3,842 patients per GP against 2,171 across England.
Are appointments at Maybury Surgery face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Maybury Surgery's phone number?
01483 728757.