Woking Wise 3 PCN: primary care network practices and patient survey
Woking Wise 3 PCN is a primary care network of 3 GP practices with 32,816 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,426 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Woking Wise 3 PCN with survey results, the share of patients describing their overall experience as good ranges from 57% at York House Medical Centre to 73% at Heathcot Medical Practice, with a median of 72% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Dr Munira Mohamed has the highest share finding it easy to get through by phone (67%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Heathcot Medical Practice | 16,910 | 73% | 43% | Requires improvement | 2,514 |
| Dr Munira Mohamed | 3,513 | 72% | 67% | Good | 1,237 |
| York House Medical Centre | 12,393 | 57% | 29% | Good | 3,129 |
Results for the network as a whole, from 324 responses, against Surrey and Sussex and England.
| Survey question | Woking Wise 3 PCN | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 66% | 78% | 77% |
| Easy to contact by phone | 40% | 55% | 57% |
| Easy to contact via the website | 58% | 59% | 58% |
| Easy to contact via the NHS App | 54% | 54% | 54% |
| Reception team helpful | 79% | 86% | 85% |
| Last contact good | 64% | 73% | 73% |
| Wait for appointment about right | 57% | 70% | 69% |
| Listened to well | 81% | 88% | 87% |
| Treated with care and concern | 82% | 88% | 86% |
| Confidence and trust in the clinician | 90% | 94% | 93% |
| Needs met | 90% | 91% | 90% |
There are 2,426 registered patients per full-time-equivalent qualified GP in Woking Wise 3 PCN, more than England's 2,171 and Surrey and Sussex's 2,031. Practices recorded 483 appointments a month per 1,000 patients (England: 510), 50% of them face to face. 51% of appointments took place on the day they were booked (England: 45%).
16% of registered patients are aged 65 or over (England: 19%). Lists shrank by 4.2% over the year (England: shrank 1.1%).
| Measure | Woking Wise 3 PCN | Surrey and Sussex | England |
|---|---|---|---|
| Patients per qualified GP | 2,426 | 2,031 | 2,171 |
| Appointments per 1,000 patients a month | 483 | 521 | 510 |
| Face-to-face appointments | 50% | 58% | 63% |
| Same day as booked | 51% | 45% | 45% |
| Did not attend | 6% | 4% | 4% |
| Patients aged 65 or over | 16% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Woking Wise 3 PCN is dementia (0.9% against 0.8%), and the furthest below is copd (1.2% against 1.9%).
| Condition register | Age group | Woking Wise 3 PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 14.1% | 14.3% | 3,785 |
| High blood pressure | All ages | 13.3% | 15.2% | 4,573 |
| Diabetes | 17+ yrs | 6.6% | 7.9% | 1,805 |
| Asthma | 6+ yrs | 5.6% | 6.6% | 1,798 |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% | 1,253 |
| Cancer | All ages | 3.5% | 3.8% | 1,187 |
| Coronary heart disease | All ages | 2.5% | 3.0% | 853 |
| Atrial fibrillation | All ages | 1.9% | 2.2% | 665 |
| Stroke and TIA | All ages | 1.4% | 1.9% | 494 |
| COPD | All ages | 1.2% | 1.9% | 409 |
| Heart failure | All ages | 1.1% | 1.1% | 369 |
| Serious mental illness | All ages | 0.9% | 1.0% | 301 |
| Dementia | All ages | 0.9% | 0.8% | 295 |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% | 92 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 207 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 201 |
| Learning disability | All ages | 0.5% | 0.6% | 178 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 164 |
| Palliative care | All ages | 0.4% | 0.6% | 154 |
- Alps Group PCN (4 practices)
- East & Central Brighton PCN (9 practices)
- Eastbourne East PCN (3 practices)
- Victoria Eastbourne PCN (4 practices)
- Wb PCN (3 practices)
- West Hove PCN (4 practices)
- Woking Wise 1 PCN (4 practices)
- Woking Wise 2 PCN (4 practices)
Which practices are in Woking Wise 3 PCN?
Dr Munira Mohamed, Heathcot Medical Practice and York House Medical Centre.
How do patients rate Woking Wise 3 PCN?
66% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Woking Wise 3 PCN cover?
32,816 registered patients across 3 practices in September 2026.
How many patients per GP does Woking Wise 3 PCN have?
2,426 per full-time-equivalent qualified GP, against 2,171 across England.