Lancing and Sompting PCN: primary care network practices and patient survey
Lancing and Sompting PCN is a primary care network of 3 GP practices with 29,245 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 1,892 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Lancing and Sompting PCN with survey results, the share of patients describing their overall experience as good ranges from 47% at New Pond Row Surgery to 83% at Ball Tree Surgery, with a median of 71% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. The Orchard Surgery has the highest share finding it easy to get through by phone (42%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Ball Tree Surgery | 15,472 | 83% | 37% | Good | 1,677 |
| The Orchard Surgery | 5,375 | 71% | 42% | Good | 3,721 |
| New Pond Row Surgery | 8,398 | 47% | 14% | Good | 1,754 |
Results for the network as a whole, from 324 responses, against Surrey and Sussex and England.
| Survey question | Lancing and Sompting PCN | Surrey and Sussex | England |
|---|---|---|---|
| Overall experience good | 70% | 78% | 77% |
| Easy to contact by phone | 31% | 55% | 57% |
| Easy to contact via the website | 34% | 59% | 58% |
| Easy to contact via the NHS App | 33% | 54% | 54% |
| Reception team helpful | 82% | 86% | 85% |
| Last contact good | 57% | 73% | 73% |
| Wait for appointment about right | 56% | 70% | 69% |
| Listened to well | 87% | 88% | 87% |
| Treated with care and concern | 86% | 88% | 86% |
| Confidence and trust in the clinician | 92% | 94% | 93% |
| Needs met | 87% | 91% | 90% |
There are 1,892 registered patients per full-time-equivalent qualified GP in Lancing and Sompting PCN, fewer than England's 2,171 and Surrey and Sussex's 2,031. Practices recorded 492 appointments a month per 1,000 patients (England: 510), 68% of them face to face. 38% of appointments took place on the day they were booked (England: 45%).
25% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.3% over the year (England: shrank 1.1%).
| Measure | Lancing and Sompting PCN | Surrey and Sussex | England |
|---|---|---|---|
| Patients per qualified GP | 1,892 | 2,031 | 2,171 |
| Appointments per 1,000 patients a month | 492 | 521 | 510 |
| Face-to-face appointments | 68% | 58% | 63% |
| Same day as booked | 38% | 45% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 25% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Lancing and Sompting PCN is depression (22.2% against 14.3%).
| Condition register | Age group | Lancing and Sompting PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 22.2% | 14.3% | 5,275 |
| High blood pressure | All ages | 21.4% | 15.2% | 6,217 |
| Diabetes | 17+ yrs | 10.3% | 7.9% | 2,467 |
| Asthma | 6+ yrs | 8.4% | 6.6% | 2,329 |
| Chronic kidney disease | 18+ yrs | 7.1% | 4.6% | 1,693 |
| Cancer | All ages | 5.1% | 3.8% | 1,478 |
| Coronary heart disease | All ages | 4.4% | 3.0% | 1,289 |
| Atrial fibrillation | All ages | 3.5% | 2.2% | 1,006 |
| COPD | All ages | 2.7% | 1.9% | 790 |
| Stroke and TIA | All ages | 2.4% | 1.9% | 705 |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% | 168 |
| Heart failure | All ages | 1.3% | 1.1% | 373 |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% | 286 |
| Serious mental illness | All ages | 1.1% | 1.0% | 311 |
| Dementia | All ages | 0.9% | 0.8% | 262 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 190 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 223 |
| Learning disability | All ages | 0.7% | 0.6% | 215 |
| Palliative care | All ages | 0.6% | 0.6% | 161 |
- Alps Group PCN (4 practices)
- East & Central Brighton PCN (9 practices)
- Eastbourne East PCN (3 practices)
- Hailsham PCN (2 practices)
- North & Central Brighton PCN (4 practices)
- The Havens PCN (3 practices)
- Victoria Eastbourne PCN (4 practices)
- West Hove PCN (4 practices)
Which practices are in Lancing and Sompting PCN?
Ball Tree Surgery, New Pond Row Surgery and The Orchard Surgery.
How do patients rate Lancing and Sompting PCN?
70% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Lancing and Sompting PCN cover?
29,245 registered patients across 3 practices in September 2026.
How many patients per GP does Lancing and Sompting PCN have?
1,892 per full-time-equivalent qualified GP, against 2,171 across England.