Contacting GP practices through their website: GP Patient Survey 2026
In the 2026 GP Patient Survey, 58% of patients in England found it easy to contact the practice through its website. By integrated care board the share ranges from 51% in Leicester, Leicestershire and Rutland to 65% in Herefordshire and Worcestershire; among 4,198 practices with 100+ responses it ranges from 8% to 99%.
Table of Contents
Latest data: September 2026. GP Patient Survey 2026; registered patients September 2026.
| Primary care network | Easy to contact via the website |
|---|---|
| East Suffolk PCN | 85% |
| South Somerset East - Rpn PCN | 84% |
| Tasc PCN | 84% |
| Ely South PCN | 83% |
| Dorking PCN | 83% |
| Stockport East and South PCN | 82% |
| Wyre Forest Health Partnership PCN | 81% |
| Prime Wandsworth PCN | 81% |
| Abbey Health PCN | 81% |
| West of Waverley PCN | 80% |
| Brunel Health Group Pcn5 | 30% |
| Seven Kings PCN | 30% |
| Bexhill PCN | 29% |
| Waterside PCN | 26% |
| Teldoc PCN | 26% |
| Mpa PCN | 26% |
| West Knowsley PCN | 23% |
| Willows Health PCN | 23% |
| The Havens PCN | 23% |
| Hawthorn and Merchiston PCN | 22% |
What share of patients found it easy to contact the practice through its website?
58% across England in 2026.
Which ICB scores highest?
Herefordshire and Worcestershire: 65%.
Which ICB scores lowest?
Leicester, Leicestershire and Rutland: 51%.
Which practice scores highest?
Among practices with 100+ responses, Mere Surgery in Warminster: 99%.