Queen Camel Medical Centre, Yeovil: patient reviews and CQC rating
Queen Camel Medical Centre is a GP practice in Yeovil with 6,119 registered patients (September 2026). In the 2026 GP Patient Survey, 99% of its patients described their overall experience as good, above the England figure of 77% (Somerset: 79%). The Care Quality Commission rates it Good overall, in a report published in December 2019. It has 4.9 full-time-equivalent qualified GPs, or 1,250 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Queen Camel Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 96%, above the England figure of 58%. Its result closest to England is the share who said their needs were met at their last appointment: 94%, against 90% across England. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 1st of the 6 practices in Yeovil with 50 or more responses. 88% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (96%). 126 patients answered the survey (response rate 48%).
| Survey question | Queen Camel Medical Centre | Somerset | England |
|---|---|---|---|
| Overall experience good | 99% | 79% | 77% |
| Easy to contact by phone | 88% | 60% | 57% |
| Easy to contact via the website | 96% | 61% | 58% |
| Easy to contact via the NHS App | 83% | 59% | 54% |
| Reception team helpful | 97% | 87% | 85% |
| Last contact good | 97% | 75% | 73% |
| Wait for appointment about right | 96% | 70% | 69% |
| Listened to well | 99% | 89% | 87% |
| Treated with care and concern | 98% | 88% | 86% |
| Confidence and trust in the clinician | 99% | 94% | 93% |
| Needs met | 94% | 91% | 90% |
CQC's overall rating for Queen Camel Medical Centre is Good, published in December 2019. All 5 key questions are rated Good. It held the same rating in the report before (November 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,119 patients were registered at Queen Camel Medical Centre in September 2026, almost the same as a year earlier.
35% of its patients are aged 65 or over, against 19% across England. With 4.9 full-time-equivalent qualified GPs, there are 1,250 patients per GP, fewer than the England figure of 2,171 and Somerset's 1,975. The practice also has 1.2 nurses and 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.5 | 8.6 |
| August 2024 | 7.6 | 8.6 |
| August 2025 | 4.9 | 6.0 |
| August 2026 | 4.9 | 6.0 |
From June 2026 to August 2026 the practice recorded 3,285 appointments a month, or 537 per 1,000 registered patients (England: 510). 73% were face to face (England: 63%). 46% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Queen Camel Medical Centre | Somerset | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 537 | 494 | 510 |
| Face to face | 73% | 65% | 63% |
| Same day as booked | 46% | 41% | 45% |
| More than 28 days after booking | 7% | 7% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.4% against 1.2%), atrial fibrillation (4.3% against 2.2%) and cancer (7.1% against 3.8%). It has a lower share for a learning disability (0.3% against 0.6%) and serious mental illness (0.5% against 1.0%). The practice's patients live in areas with an average deprivation score of 16.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.7 years for women and 81.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.3% | 15.2% |
| Depression | 18+ yrs | 14.6% | 14.3% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Asthma | 6+ yrs | 7.7% | 6.6% |
| Cancer | All ages | 7.1% | 3.8% |
| Chronic kidney disease | 18+ yrs | 6.8% | 4.6% |
| Coronary heart disease | All ages | 4.6% | 3.0% |
| Atrial fibrillation | All ages | 4.3% | 2.2% |
| Stroke and TIA | All ages | 3.4% | 1.9% |
| Osteoporosis | 50+ yrs | 2.4% | 1.2% |
| COPD | All ages | 2.3% | 1.9% |
| Heart failure | All ages | 1.8% | 1.1% |
| Dementia | All ages | 1.4% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Palliative care | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 83.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 83.0% | 74.9% |
Queen Camel Medical Centre, West Camel Road, Queen Camel, Yeovil, BA22 7LT. Phone: 01935 850225. Website: www.queencamelmedicalcentre.co.uk/.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Oaklands Surgery | 7.6 km | 49% |
| The Grove Medical Centre | 8.6 km | 92% |
| Millbrook Surgery - Castle Cary | 8.9 km | 95% |
| The Apples Medical Centre | 9.2 km | 88% |
| Milborne Port Surgery | 9.5 km | 92% |
- Bruton Surgery (93% overall experience good)
- Milborne Port Surgery (92% overall experience good)
- Millbrook Surgery - Castle Cary (95% overall experience good)
- Wincanton Health Centre (68% overall experience good)
How do patients rate Queen Camel Medical Centre?
In the 2026 GP Patient Survey, 99% of patients described their overall experience of Queen Camel Medical Centre as good, above the England figure of 77%. 88% found it easy to get through by phone.
How many patients are registered at Queen Camel Medical Centre?
6,119 patients were registered in September 2026, down 0.1% on a year earlier.
What is Queen Camel Medical Centre's CQC rating?
Good overall, published in December 2019.
How many GPs does Queen Camel Medical Centre have?
4.9 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,250 patients per GP against 2,171 across England.
Are appointments at Queen Camel Medical Centre face to face?
73% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Queen Camel Medical Centre's phone number?
01935 850225.