Bruton Surgery, Bruton: patient reviews and CQC rating
Bruton Surgery is a GP practice in Bruton with 4,967 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (Somerset: 79%). The Care Quality Commission rates it Good overall, in a report published in March 2020. It has 1.9 full-time-equivalent qualified GPs, or 2,623 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bruton Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 84%, above the England figure of 57%. Its result closest to England is the share who found the reception and administrative team helpful: 88%, against 85% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
84% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (87%). 107 patients answered the survey (response rate 33%).
| Survey question | Bruton Surgery | Somerset | England |
|---|---|---|---|
| Overall experience good | 93% | 79% | 77% |
| Easy to contact by phone | 84% | 60% | 57% |
| Easy to contact via the website | 78% | 61% | 58% |
| Easy to contact via the NHS App | 59% | 59% | 54% |
| Reception team helpful | 88% | 87% | 85% |
| Last contact good | 85% | 75% | 73% |
| Wait for appointment about right | 85% | 70% | 69% |
| Listened to well | 97% | 89% | 87% |
| Treated with care and concern | 93% | 88% | 86% |
| Confidence and trust in the clinician | 99% | 94% | 93% |
| Needs met | 98% | 91% | 90% |
CQC's overall rating for Bruton Surgery is Good, published in March 2020. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,967 patients were registered at Bruton Surgery in September 2026, down 3.7% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 1.9 full-time-equivalent qualified GPs, there are 2,623 patients per GP, more than the England figure of 2,171 and Somerset's 1,975. The practice also has 2.5 nurses and 1.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.5 | 1.5 |
| August 2024 | 1.0 | 1.0 |
| August 2025 | 1.9 | 3.0 |
| August 2026 | 1.9 | 3.0 |
From June 2026 to August 2026 the practice recorded 2,828 appointments a month, or 569 per 1,000 registered patients (England: 510). 53% were face to face (England: 63%). 55% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
31% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | Bruton Surgery | Somerset | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 569 | 494 | 510 |
| Face to face | 53% | 65% | 63% |
| Same day as booked | 55% | 41% | 45% |
| More than 28 days after booking | 4% | 7% | 5% |
| Did not attend | 10% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.1% against 1.2%), cancer (5.2% against 3.8%) and atrial fibrillation (3.1% against 2.2%). It has a lower share for a learning disability (0.2% against 0.6%), COPD (1.3% against 1.9%) and chronic kidney disease (3.2% against 4.6%). The practice's patients live in areas with an average deprivation score of 17.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 87.6 years for women and 80.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.9% | 14.3% |
| High blood pressure | All ages | 15.4% | 15.2% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Diabetes | 17+ yrs | 5.9% | 7.9% |
| Cancer | All ages | 5.2% | 3.8% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Chronic kidney disease | 18+ yrs | 3.2% | 4.6% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% |
| COPD | All ages | 1.3% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.9% | 74.9% |
Bruton Surgery, Patwell Lane, Bruton, BA10 0EG. Phone: 01749 812310. Website: www.brutonsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Millbrook Surgery - Castle Cary | 5.3 km | 95% |
| Wincanton Health Centre | 6.9 km | 68% |
| The Silton Surgery | 10.4 km | 96% |
| Park Medical Practice | 10.6 km | 82% |
| Grove House Surgery | 11.2 km | 87% |
- Milborne Port Surgery (92% overall experience good)
- Millbrook Surgery - Castle Cary (95% overall experience good)
- Queen Camel Medical Centre (99% overall experience good)
- Wincanton Health Centre (68% overall experience good)
How do patients rate Bruton Surgery?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of Bruton Surgery as good, above the England figure of 77%. 84% found it easy to get through by phone.
How many patients are registered at Bruton Surgery?
4,967 patients were registered in September 2026, down 3.7% on a year earlier.
What is Bruton Surgery's CQC rating?
Good overall, published in March 2020.
How many GPs does Bruton Surgery have?
1.9 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,623 patients per GP against 2,171 across England.
Are appointments at Bruton Surgery face to face?
53% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bruton Surgery's phone number?
01749 812310.