Abbey Meads Medical Group, Swindon: patient reviews and CQC rating
Abbey Meads Medical Group is a GP practice in Swindon with 14,770 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Bath and North East Somerset, Swindon and Wiltshire: 81%). It has 4.9 full-time-equivalent qualified GPs, or 3,010 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Abbey Meads Medical Group
Its best result against England is the share who found the reception and administrative team helpful: 96%, above the England figure of 85%. Its weakest is the share who found it easy to contact the practice through its website: 15%, below the England figure of 58%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 11th of the 22 practices in Swindon with 50 or more responses. 52% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (67%). 102 patients answered the survey (response rate 23%).
| Survey question | Abbey Meads Medical Group | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 75% | 81% | 77% |
| Easy to contact by phone | 52% | 62% | 57% |
| Easy to contact via the website | 15% | 59% | 58% |
| Easy to contact via the NHS App | 43% | 56% | 54% |
| Reception team helpful | 96% | 88% | 85% |
| Last contact good | 64% | 76% | 73% |
| Wait for appointment about right | 70% | 71% | 69% |
| Listened to well | 86% | 90% | 87% |
| Treated with care and concern | 87% | 89% | 86% |
| Confidence and trust in the clinician | 94% | 94% | 93% |
| Needs met | 92% | 92% | 90% |
In the Friends and Family Test for July 2026, 89% of 411 responses rated the practice good or very good (England: 92%).
14,770 patients were registered at Abbey Meads Medical Group in September 2026, almost the same as a year earlier.
13% of its patients are aged 65 or over, against 19% across England. With 4.9 full-time-equivalent qualified GPs, there are 3,010 patients per GP, more than the England figure of 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. The practice also has 2.9 nurses and 4.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.1 | 3.1 |
| August 2024 | 3.9 | 3.9 |
| August 2025 | 4.9 | 4.9 |
| August 2026 | 4.9 | 4.9 |
From June 2026 to August 2026 the practice recorded 6,235 appointments a month, or 422 per 1,000 registered patients (England: 510). 80% were face to face (England: 63%). 11% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
35% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Abbey Meads Medical Group | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 422 | 556 | 510 |
| Face to face | 80% | 64% | 63% |
| Same day as booked | 11% | 40% | 45% |
| More than 28 days after booking | 7% | 7% | 5% |
| Did not attend | 5% | 3% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.2% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and dementia (0.3% against 0.8%). The practice's patients live in areas with an average deprivation score of 23.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.2 years for women and 79.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.2% | 14.3% |
| High blood pressure | All ages | 13.8% | 15.2% |
| Diabetes | 17+ yrs | 8.4% | 7.9% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Cancer | All ages | 2.9% | 3.8% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Chronic kidney disease | 18+ yrs | 1.9% | 4.6% |
| COPD | All ages | 1.9% | 1.9% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Heart failure | All ages | 0.9% | 1.1% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.6% | 74.9% |
Abbey Meads Medical Group, Abbey Meads Village Centre, Swindon, SN25 4YZ. Phone: 01793 706030. Website: abbeymeadsdoctors.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| North Swindon Practice | 1.2 km | 69% |
| Hawthorn Medical Centre | 2.6 km | 56% |
| Merchiston Surgery | 3.3 km | 64% |
| The Whalebridge Practice | 4.1 km | 72% |
| Park Lane Practice | 4.4 km | 73% |
- Eldene Surgery (73% overall experience good)
- Victoria Cross Surgery (86% overall experience good)
How do patients rate Abbey Meads Medical Group?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Abbey Meads Medical Group as good, against 77% across England. 52% found it easy to get through by phone.
How many patients are registered at Abbey Meads Medical Group?
14,770 patients were registered in September 2026, up 0.5% on a year earlier.
How many GPs does Abbey Meads Medical Group have?
4.9 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 3,010 patients per GP against 2,171 across England.
Are appointments at Abbey Meads Medical Group face to face?
80% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Abbey Meads Medical Group's phone number?
01793 706030.