Ely South PCN: primary care network practices and patient survey
Ely South PCN is a primary care network of 3 GP practices with 41,830 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,783 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Ely South PCN with survey results, the share of patients describing their overall experience as good ranges from 86% at Haddenham Surgery to 92% at Dr A J Wills & Partners, with a median of 89% (England: 77%). 3 are above England and 0 below by more than the survey's margin of error. Dr A J Wills & Partners has the highest share finding it easy to get through by phone (91%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Dr A J Wills & Partners | 9,739 | 92% | 91% | Good | 1,817 |
| Staploe Medical Centre | 23,874 | 89% | 74% | Good | 1,663 |
| Haddenham Surgery | 8,217 | 86% | 71% | Requires improvement | 2,193 |
Results for the network as a whole, from 357 responses, against Central East and England.
| Survey question | Ely South PCN | Central East | England |
|---|---|---|---|
| Overall experience good | 89% | 75% | 77% |
| Easy to contact by phone | 77% | 52% | 57% |
| Easy to contact via the website | 83% | 60% | 58% |
| Easy to contact via the NHS App | 73% | 52% | 54% |
| Reception team helpful | 94% | 83% | 85% |
| Last contact good | 89% | 71% | 73% |
| Wait for appointment about right | 90% | 69% | 69% |
| Listened to well | 92% | 86% | 87% |
| Treated with care and concern | 94% | 85% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 97% | 89% | 90% |
There are 1,783 registered patients per full-time-equivalent qualified GP in Ely South PCN, fewer than England's 2,171 and Central East's 2,348. Practices recorded 362 appointments a month per 1,000 patients (England: 510), 64% of them face to face. 45% of appointments took place on the day they were booked (England: 45%).
19% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.0% over the year (England: shrank 1.1%).
| Measure | Ely South PCN | Central East | England |
|---|---|---|---|
| Patients per qualified GP | 1,783 | 2,348 | 2,171 |
| Appointments per 1,000 patients a month | 362 | 521 | 510 |
| Face-to-face appointments | 64% | 62% | 63% |
| Same day as booked | 45% | 48% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 19% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Ely South PCN is osteoporosis (3.0% against 1.2%), and the furthest below is serious mental illness (0.7% against 1.0%).
| Condition register | Age group | Ely South PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.3% | 15.2% | 7,140 |
| Depression | 18+ yrs | 14.7% | 14.3% | 4,964 |
| Asthma | 6+ yrs | 7.6% | 6.6% | 2,958 |
| Diabetes | 17+ yrs | 7.2% | 7.9% | 2,474 |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% | 1,460 |
| Cancer | All ages | 4.3% | 3.8% | 1,768 |
| Coronary heart disease | All ages | 3.1% | 3.0% | 1,296 |
| Osteoporosis | 50+ yrs | 3.0% | 1.2% | 471 |
| Atrial fibrillation | All ages | 2.5% | 2.2% | 1,050 |
| COPD | All ages | 1.8% | 1.9% | 735 |
| Stroke and TIA | All ages | 1.7% | 1.9% | 713 |
| Heart failure | All ages | 1.5% | 1.1% | 612 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 304 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 229 |
| Serious mental illness | All ages | 0.7% | 1.0% | 270 |
| Dementia | All ages | 0.6% | 0.8% | 254 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 197 |
| Learning disability | All ages | 0.4% | 0.6% | 179 |
| Palliative care | All ages | 0.4% | 0.6% | 160 |
- A1 Network PCN (5 practices)
- Cam Medical PCN (3 practices)
- Cambridge City 4 PCN (6 practices)
- Cambridge City PCN (6 practices)
- Ely North PCN (4 practices)
- Huntingdon PCN (3 practices)
- Meridian PCN (6 practices)
- Wisbech PCN (4 practices)
Which practices are in Ely South PCN?
Dr A J Wills & Partners, Haddenham Surgery and Staploe Medical Centre.
How do patients rate Ely South PCN?
89% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Ely South PCN cover?
41,830 registered patients across 3 practices in September 2026.
How many patients per GP does Ely South PCN have?
1,783 per full-time-equivalent qualified GP, against 2,171 across England.